Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics
Intermediate · Specialization · 3 - 6 Months

University of Michigan
Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development
Beginner · Course · 1 - 4 Weeks

L&T EduTech
Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Engineering Design Process, Engineering Software, Sustainable Engineering
Advanced · Specialization · 3 - 6 Months

Kennesaw State University
Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis
Beginner · Course · 1 - 3 Months

Skills you'll gain: Git (Version Control System), Version Control, GitHub, Software Versioning, Bitbucket, GitLab, Collaborative Software, Software Development, Software Engineering, Project Management
Beginner · Guided Project · Less Than 2 Hours
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Productivity Software, Data Sharing, Content Management, Organizational Skills, Role-Based Access Control (RBAC), Identity and Access Management
Beginner · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Virtualization, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Services, Computer Hardware, Computer Systems, Operating Systems, Computer Displays, Mobile Development Tools, Android (Operating System), Wireless Networks, Apple iOS
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Laboratory Experience, Technical Standard
Build toward a degree
Beginner · Course · 1 - 3 Months

EIT Digital
Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Access, Data Sharing, Data Mining, Data Transformation, Interoperability, Web Services, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Cloud Platforms, Virtual Machines, General Networking, Network Administration, Network Security, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware
Intermediate · Specialization · 1 - 3 Months