Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Amazon Web Services
Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Corporate Sustainability, Performance Tuning, Operational Efficiency, Cost Reduction, Security Strategy, Operational Analysis, System Requirements, Site Reliability Engineering, Scalability, Cost Management, Disaster Recovery, Interviewing Skills
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Gemini, Google Docs, Proofreading, Google Workspace, LLM Application, Prompt Engineering, Generative AI, Collaborative Software
Beginner · Course · 1 - 4 Weeks

Infosec
Skills you'll gain: Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Program Development, Information Privacy, Legal Strategy, Data Security, Generative AI, Machine Learning, Computer Security, Risk Management
Beginner · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures
Advanced · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review
Beginner · Guided Project · Less Than 2 Hours

Novartis
Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation
Intermediate · Course · 1 - 4 Weeks

ESADE Business and Law School
Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Financial Accounting, Financial Reporting, Tax Management, Cash Flows, Technical Accounting, Balance Sheet, Equities, Generally Accepted Accounting Principles (GAAP), Financial Statements, International Financial Reporting Standards, Accounting, Income Statement, Benefits Administration, Compensation Management, Income Tax
Build toward a degree
Intermediate · Course · 1 - 3 Months