• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • A

    Amazon Web Services

    Capstone: Following the AWS Well Architected Framework

    Skills you'll gain: Cloud Computing Architecture, Amazon Web Services, Cloud Security, Operational Excellence, Reliability, Solution Architecture, Corporate Sustainability, Performance Tuning, Operational Efficiency, Cost Reduction, Security Strategy, Operational Analysis, System Requirements, Site Reliability Engineering, Scalability, Cost Management, Disaster Recovery, Interviewing Skills

    4.6
    Rating, 4.6 out of 5 stars
    ·
    49 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Gemini in Google Docs

    Skills you'll gain: Google Gemini, Google Docs, Proofreading, Google Workspace, LLM Application, Prompt Engineering, Generative AI, Collaborative Software

    4.4
    Rating, 4.4 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    I

    Infosec

    AI Security

    Skills you'll gain: Responsible AI, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), Data Ethics, Governance, Law, Regulation, and Compliance, Program Development, Information Privacy, Legal Strategy, Data Security, Generative AI, Machine Learning, Computer Security, Risk Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    161 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Advanced Deep Learning Methods for Healthcare

    Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Build a Product Management Plan Framework in Trello

    Skills you'll gain: Kanban Principles, Workflow Management, Collaborative Software, Team Oriented, Product Management, Product Planning, Product Lifecycle Management, Timelines, Project Management Software, Project Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    110 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    C

    Codio

    Intro to Operating Systems 3: Concurrency

    Skills you'll gain: OS Process Management, Operating Systems, System Programming, Performance Tuning, Data Structures

    4.4
    Rating, 4.4 out of 5 stars
    ·
    35 reviews

    Advanced · Course · 1 - 4 Weeks

  • C

    Coursera

    Bases y primeros pasos en latex

    Skills you'll gain: Technical Documentation, Technical Communication, Technical Writing, Document Management, Code Review

    4.7
    Rating, 4.7 out of 5 stars
    ·
    197 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    N

    Novartis

    Targets, Assays & Screening

    Skills you'll gain: Drug Development, Pharmaceuticals, Pre-Clinical Development, Pharmacology, Laboratory Testing, Biochemical Assays, Clinical Research, Pharmaceutical Terminology, Verification And Validation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    ESADE Business and Law School

    Empresa familiar: gestión, dirección y sucesión

    Skills you'll gain: Succession Planning, Governance, Business Modeling, Systems Thinking, Organizational Structure, Business Management, Business Systems, Risk Analysis, Technology Strategies, Business Transformation, Business, Organizational Development, Family Support, Business Leadership, Business Strategy, Innovation, Business Analysis, Entrepreneurship, Communication, Case Studies

    4.6
    Rating, 4.6 out of 5 stars
    ·
    174 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Get Started with Messaging & Collaboration Apps: Teams/Zoom

    Skills you'll gain: Microsoft Teams, Slack (Software), Google Workspace, Collaborative Software, Productivity Software, Microsoft 365, Virtual Teams, Meeting Facilitation, Communication, Scheduling

    4.9
    Rating, 4.9 out of 5 stars
    ·
    62 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Learning Experience Design: Theories and Frameworks

    Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Accounting Analysis II: Accounting for Liabilities and Equity

    Skills you'll gain: Financial Accounting, Financial Reporting, Tax Management, Cash Flows, Technical Accounting, Balance Sheet, Equities, Generally Accepted Accounting Principles (GAAP), Financial Statements, International Financial Reporting Standards, Accounting, Income Statement, Benefits Administration, Compensation Management, Income Tax

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    110 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to technical support

technical support fundamentals
technical support (it) case studies and capstone
dell technologies technical support for hardware
providing technical support for aws workloads
dell technologies networking & security technical support
dell technologies technical support for software
dell technologies technical customer support specialist
introduction to technical support
1…141142143…293

In summary, here are 10 of our most popular technical support courses

  • Capstone: Following the AWS Well Architected Framework: Amazon Web Services
  • Gemini in Google Docs: Google Cloud
  • AI Security: Infosec
  • Advanced Deep Learning Methods for Healthcare: University of Illinois Urbana-Champaign
  • Build a Product Management Plan Framework in Trello: Coursera
  • Intro to Operating Systems 3: Concurrency: Codio
  • Bases y primeros pasos en latex: Coursera
  • Targets, Assays & Screening: Novartis
  • Empresa familiar: gestión, dirección y sucesión: ESADE Business and Law School
  • Get Started with Messaging & Collaboration Apps: Teams/Zoom: SkillUp

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok