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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • C

    Coursera

    Getting Started with Microsoft OneNote

    Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management

    4.5
    Rating, 4.5 out of 5 stars
    ·
    37 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    V

    Voxy

    Low Intermediate English: Technology

    Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security

    4.2
    Rating, 4.2 out of 5 stars
    ·
    14 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Columbia University

    HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Social/Peer Perspective)

    Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Healthcare Industry Knowledge, Health Technology, Health Care, Risk Management, Patient Education and Support, Patient Advocacy, Telehealth, Community and Social Work, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    30 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    I

    Infosec

    Operating System Foundations

    Skills you'll gain: Penetration Testing, Linux Commands, Command-Line Interface, Linux, Cybersecurity, Operating System Administration, Operating Systems, Windows PowerShell, Unix Commands, Microsoft Windows, Computer Systems, Mac OS

    4.6
    Rating, 4.6 out of 5 stars
    ·
    94 reviews

    Mixed · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Google Cloud Customer Care Fundamentals - 繁體中文

    Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Personally Identifiable Information, Technical Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Sustainable Regional Principles, Planning and Transportation

    Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Sustainable Design, Community Development, Civil Engineering, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement

    4.5
    Rating, 4.5 out of 5 stars
    ·
    190 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    M2M & IoT Interface Design & Protocols for Embedded Systems

    Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks

    Build toward a degree

    4.6
    Rating, 4.6 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    R

    Rutgers the State University of New Jersey

    Generative AI and ESG

    Skills you'll gain: Environmental Social And Corporate Governance (ESG), Generative AI, Data Ethics, Responsible AI, Sustainable Business, Corporate Sustainability, Environmental Regulations, Regulatory Compliance, Sustainability Reporting, Business Ethics, Prompt Engineering, Artificial Intelligence

    4.2
    Rating, 4.2 out of 5 stars
    ·
    26 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    University of Copenhagen

    Chronically Ill in an Emergency: Why Mental Health Matters

    Skills you'll gain: Public Health and Disease Prevention, Public Health, Healthcare Ethics, Community Mental Health Services, Mental Health, Health Care, Health Policy, Chronic Diseases, Emergency Response

    4.7
    Rating, 4.7 out of 5 stars
    ·
    40 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    J

    Johns Hopkins University

    Introduction to AI: Key Concepts and Applications

    Skills you'll gain: Performance Metric, Artificial Intelligence, Strategic Leadership, Responsible AI, Strategic Decision-Making, Data Quality, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Algorithms, Artificial Neural Networks, Data Validation, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements

    4.8
    Rating, 4.8 out of 5 stars
    ·
    23 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Illinois Urbana-Champaign

    Advanced Deep Learning Methods for Healthcare

    Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming

    3.6
    Rating, 3.6 out of 5 stars
    ·
    15 reviews

    Advanced · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    National Taiwan University

    初級會計學一:會計循環與收入認列 (Financial Accounting 101)

    Skills you'll gain: Cash Management, Internal Controls, Revenue Recognition, Accounting Systems, Ledgers (Accounting), Accounting, Financial Accounting, Financial Reporting, Financial Statements, Standard Accounting Practices, Generally Accepted Accounting Principles (GAAP), Accounting Records, Transaction Processing, Accrual Accounting, Bookkeeping, Income Statement, Balance Sheet, Journals

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Getting Started with Microsoft OneNote: Coursera
  • Low Intermediate English: Technology: Voxy
  • HI-FIVE: Health Informatics For Innovation, Value & Enrichment (Social/Peer Perspective): Columbia University
  • Operating System Foundations: Infosec
  • Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
  • Sustainable Regional Principles, Planning and Transportation: Johns Hopkins University
  • M2M & IoT Interface Design & Protocols for Embedded Systems: University of Colorado Boulder
  • Generative AI and ESG: Rutgers the State University of New Jersey
  • Chronically Ill in an Emergency: Why Mental Health Matters: University of Copenhagen
  • Introduction to AI: Key Concepts and Applications: Johns Hopkins University

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