Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Microsoft Office, Data Sharing, Document Management, Collaborative Software, User Accounts, Web Content Accessibility Guidelines, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

Columbia University
Skills you'll gain: Care Coordination, Value-Based Care, Patient-centered Care, Health Informatics, Healthcare Industry Knowledge, Health Technology, Health Care, Risk Management, Patient Education and Support, Patient Advocacy, Telehealth, Community and Social Work, Case Studies
Beginner · Course · 1 - 3 Months

Infosec
Skills you'll gain: Penetration Testing, Linux Commands, Command-Line Interface, Linux, Cybersecurity, Operating System Administration, Operating Systems, Windows PowerShell, Unix Commands, Microsoft Windows, Computer Systems, Mac OS
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Record Keeping, Google Cloud Platform, Product Support, Service Level, Personally Identifiable Information, Technical Support, Issue Tracking, Identity and Access Management, Problem Management, Technical Communication
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Sustainable Development, Transportation Operations, Case Studies, Economic Development, Land Management, Sustainable Design, Community Development, Civil Engineering, Geographic Information Systems, Environment and Resource Management, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Internet Of Things, Cloud Computing Architecture, API Design, Amazon Web Services, Network Protocols, Embedded Software, Telecommunications, Middleware, Application Programming Interface (API), Application Security, Microservices, Cloud Services, Cloud Platforms, Cybersecurity, Wireless Networks
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Generative AI, Data Ethics, Responsible AI, Sustainable Business, Corporate Sustainability, Environmental Regulations, Regulatory Compliance, Sustainability Reporting, Business Ethics, Prompt Engineering, Artificial Intelligence
Intermediate · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: Public Health and Disease Prevention, Public Health, Healthcare Ethics, Community Mental Health Services, Mental Health, Health Care, Health Policy, Chronic Diseases, Emergency Response
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Performance Metric, Artificial Intelligence, Strategic Leadership, Responsible AI, Strategic Decision-Making, Data Quality, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Algorithms, Artificial Neural Networks, Data Validation, Decision Tree Learning, Random Forest Algorithm, Resource Utilization, System Requirements
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Deep Learning, Generative Model Architectures, Applied Machine Learning, Machine Learning Methods, Image Analysis, Graph Theory, Tensorflow, Artificial Neural Networks, PyTorch (Machine Learning Library), Health Informatics, Predictive Modeling, Unsupervised Learning, Natural Language Processing, Data Synthesis, Python Programming
Advanced · Course · 1 - 4 Weeks

National Taiwan University
Skills you'll gain: Cash Management, Internal Controls, Revenue Recognition, Accounting Systems, Ledgers (Accounting), Accounting, Financial Accounting, Financial Reporting, Financial Statements, Standard Accounting Practices, Generally Accepted Accounting Principles (GAAP), Accounting Records, Transaction Processing, Accrual Accounting, Bookkeeping, Income Statement, Balance Sheet, Journals
Beginner · Course · 1 - 3 Months