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  • Customer Analytics

Customer Analytics Courses

Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.


Popular Customer Analytics Courses and Certifications


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    I

    IE Business School

    Foundations of Strategy

    Skills you'll gain: Competitive Analysis, Business Strategy, Economics, Market Dynamics, Business Economics, Strategic Thinking, Market Analysis, Strategic Planning, Strategic Marketing, Resource Management, Business Process

    4.8
    Rating, 4.8 out of 5 stars
    ·
    205 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    SAS

    Regression Modeling Fundamentals

    Skills you'll gain: Predictive Modeling, Predictive Analytics, SAS (Software), Statistical Modeling, Regression Analysis, Statistical Analysis, Data Analysis, Statistical Methods, Probability & Statistics, Statistical Hypothesis Testing

    4.7
    Rating, 4.7 out of 5 stars
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    53 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    L

    LearnKartS

    Salesforce Admin Certification

    Skills you'll gain: Dashboard, Salesforce, Data Visualization, Salesforce Development, Ad Hoc Reporting, Identity and Access Management, Security Management, Business Reporting, Cloud Applications, Email Automation, Data Management, Data Import/Export, Security Controls, End User Training and Support

    3.9
    Rating, 3.9 out of 5 stars
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    60 reviews

    Beginner · Specialization · 1 - 3 Months

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    C

    Coursera

    Instagram Optimization: Grow Your Presence

    Skills you'll gain: Instagram, Content Performance Analysis, Social Media Management, Social Media, Social Media Marketing, Brand Marketing, Social Media Strategy, Content Strategy, Customer Engagement, Marketing Analytics, Content Creation, Performance Metric, Analytics

    Beginner · Course · 1 - 4 Weeks

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    U

    Universidad de Palermo

    Marketing digital para E-commerce

    Skills you'll gain: Marketing Effectiveness, Performance Measurement, Marketing Analytics, Digital Media Strategy, Marketing Strategies, Target Audience, Marketing Planning, Key Performance Indicators (KPIs), Digital Marketing, E-Commerce, Analysis, Entrepreneurship, Goal Setting

    4.8
    Rating, 4.8 out of 5 stars
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    234 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    University of Virginia

    Digital Business Strategy

    Skills you'll gain: Intellectual Property, Digital Transformation, Business Modeling, Business Strategy, Technology Strategies, Innovation, Data-Driven Decision-Making, Value Propositions, Market Dynamics, Strategic Partnership, Competitive Analysis, Computing Platforms

    4.8
    Rating, 4.8 out of 5 stars
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    122 reviews

    Beginner · Course · 1 - 4 Weeks

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    E

    Erasmus University Rotterdam

    Studying Cities: Social Science Methods for Urban Research

    Skills you'll gain: Scientific Methods, Surveys, Research, Research Methodologies, Data Collection, Research Design, Data Analysis, Qualitative Research, Social Sciences, Experimentation, Case Studies

    4.7
    Rating, 4.7 out of 5 stars
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    233 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
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    E

    EDUCBA

    ITIL V4 Certification Preparation

    Skills you'll gain: Information Technology Infrastructure Library, Service Management, Customer experience improvement, IT Service Management, Change Control, IT Management, Information Technology Architecture, Security Management, Enterprise Architecture, Continuous Improvement Process, Service Design, Agile Methodology, Governance, Risk Management Framework, Organizational Structure, IT Infrastructure, Strategic Partnership, Information Management, IT Security Architecture, Information Technology

    4.7
    Rating, 4.7 out of 5 stars
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    386 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Online Advertising & Social Media

    Skills you'll gain: Online Advertising, Data Presentation, Data Visualization, Digital Advertising, Advertising, Analytics, Big Data, Social Media Strategy, Social Media, Data Ethics, Marketing, Social Media Marketing, Data-Driven Decision-Making, Business Analytics, Advertising Campaigns, Return On Investment, Descriptive Analytics, Law, Regulation, and Compliance, Trend Analysis, Customer Engagement

    Beginner · Course · 1 - 4 Weeks

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    C

    Coursera

    GenAI in Insurance: Automating Claims & Risk Mitigation

    Skills you'll gain: Generative AI, Insurance, AI Product Strategy, Responsible AI, Data Ethics, Underwriting, AI Personalization, Operational Efficiency, Data-Driven Decision-Making, Claims Processing, Personalized Service, Artificial Intelligence, Automation, Risk Management, Analytics, Prompt Engineering, Risk Analysis, Business Analytics, Systems Integration

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Alberta

    Reviews & Metrics for Software Improvements

    Skills you'll gain: Sprint Retrospectives, Scrum (Software Development), Software Technical Review, Agile Project Management, Agile Software Development, Software Quality Assurance, Agile Methodology, User Story, Requirements Analysis, Usability Testing, Constructive Feedback, User Research

    4.7
    Rating, 4.7 out of 5 stars
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    1.7K reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    The University of Melbourne

    The Role of Global Capital Markets

    Skills you'll gain: Financial Systems, Capital Markets, Market Liquidity, Financial Market, Corporate Finance, International Finance, Financial Regulation, Market Dynamics, Market Analysis, Governance, Risk Management, Economic Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    650 reviews

    Mixed · Course · 1 - 4 Weeks

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ai for customer experience with chatbots and analytics
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1…161162163…373

In summary, here are 10 of our most popular customer analytics courses

  • Foundations of Strategy: IE Business School
  • Regression Modeling Fundamentals: SAS
  • Salesforce Admin Certification: LearnKartS
  • Instagram Optimization: Grow Your Presence: Coursera
  • Marketing digital para E-commerce: Universidad de Palermo
  • Digital Business Strategy: University of Virginia
  • Studying Cities: Social Science Methods for Urban Research: Erasmus University Rotterdam
  • ITIL V4 Certification Preparation: EDUCBA
  • Online Advertising & Social Media: University of Maryland, College Park
  • GenAI in Insurance: Automating Claims & Risk Mitigation: Coursera

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Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
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Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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