Customer Analytics Courses
Customer analytics courses can help you learn data collection techniques, customer segmentation, predictive modeling, and performance measurement. You can build skills in interpreting customer behavior, optimizing marketing strategies, and enhancing customer experience through data-driven insights. Many courses introduce tools like Google Analytics, Tableau, and SQL, that support analyzing data and visualizing trends to inform business decisions.
Popular Customer Analytics Courses and Certifications
Status: Free TrialUniversity of Pennsylvania
Skills you'll gain: Customer Analysis, Data-Driven Decision-Making, Descriptive Analytics, Marketing Analytics, Predictive Analytics, Customer Insights, Business Analytics, Analytics, Consumer Behaviour, Process Optimization, Data Collection, Regression Analysis, Market Research
Status: NewStatus: Free TrialCoursera
Skills you'll gain: Dashboard, Data Storytelling, Marketing Budgets, Heat Maps, Looker (Software), Process Mapping, Customer Retention, SQL, Data Visualization, Marketing Analytics, Customer Insights, Tableau Software, Statistical Analysis, Predictive Analytics, Business Intelligence, Data Analysis, Time Series Analysis and Forecasting, Data-Driven Decision-Making, R Programming, Python Programming
Status: NewStatus: Free TrialSkills you'll gain: Data Storytelling, Data Presentation, Data-Driven Decision-Making, Strategic Decision-Making, Product Management, Customer Insights, Data Analysis, Forecasting, A/B Testing, Business Analytics, Analytics, Prioritization, Statistical Analysis, Business Metrics, User Research, Customer Retention, Machine Learning Methods, Root Cause Analysis, Statistical Methods, Stakeholder Communications
Status: Free TrialUniversity of Virginia
Skills you'll gain: Customer Analysis, Analytics, Business Analytics, Demand Planning, Usability Testing, Product Management, Customer Insights, A/B Testing, Agile Methodology, User Experience, Data-Driven Decision-Making, Predictive Analytics, Data Science, Product Testing, Agile Software Development, Software Development
Status: Free TrialRutgers the State University of New Jersey
Skills you'll gain: Demand Planning, Customer Demand Planning, Regression Analysis, Data Collection, Supply Chain Planning, Statistical Analysis, Forecasting, Marketing Analytics, Predictive Analytics, Advanced Analytics, Trend Analysis, Predictive Modeling, Time Series Analysis and Forecasting, Data Preprocessing, Exploratory Data Analysis, Model Evaluation, Data Visualization, Data Visualization Software
Status: Free TrialMacquarie University
Skills you'll gain: Marketing Analytics, Customer Insights, Marketing Effectiveness, Digital Marketing, Customer Data Management, Marketing Strategies, Social Media Marketing, Customer experience strategy (CX), Customer Relationship Management, Predictive Analytics, Consumer Behaviour, Big Data, Data Analysis, Integrated Marketing Communications
What brings you to Coursera today?
Status: Free TrialSkills you'll gain: Microsoft Copilot, Sales Strategy, Customer Analysis, Sales Enablement, Data Cleansing, Sales Management, Sales, Customer Insights, Data Quality, Customer Data Management, Customer Engagement, AI Personalization, Advanced Analytics, Analytics, Personalized Service, Cross Selling, Upselling, Predictive Analytics, Data-Driven Decision-Making, Data Integration
Status: Free TrialSkills you'll gain: Google Analytics, Web Analytics, Marketing Analytics, Customer Insights, Analysis, Target Audience, Marketing
Status: NewStatus: PreviewIllinois Tech
Skills you'll gain: Web Analytics, Paid media, Digital Marketing, Email Marketing, Marketing Analytics, Social Media Marketing, Earned Media, Social Media Campaigns, Social Media, Analytics, Owned Media, Digital Advertising, Performance Measurement, Mobile Banking, Data-Driven Decision-Making, Consumer Behaviour, Data Ethics, Key Performance Indicators (KPIs), Data Collection
Status: PreviewCampus BBVA
Skills you'll gain: Data Storytelling, Dashboard, Business Analytics, Data Quality, Business Intelligence, Data Analysis, Descriptive Statistics, Data-Driven Decision-Making, Statistical Inference, Statistics, Big Data, Exploratory Data Analysis, Statistical Hypothesis Testing, Project Management Life Cycle, Probability Distribution
Status: NewStatus: Free TrialSkills you'll gain: Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, Customer Engagement, Customer Data Management, Customer Insights, Digital Marketing, Trend Analysis, Data Analysis, Business Reporting
Status: NewStatus: Free TrialSkills you'll gain: HubSpot CRM, Brand Awareness, Surveys, Survey Creation, Google Analytics, Customer Service, Customer Relationship Management (CRM) Software, Customer experience improvement, Customer Relationship Management, A/B Testing, Customer Insights, AI Product Strategy, Customer Analysis, Marketing Analytics, Target Audience, Customer Data Management, Data Analysis, Customer Retention, Digital Marketing, Performance Measurement
What brings you to Coursera today?
In summary, here are 10 of our most popular customer analytics courses
- Customer Analytics:Â University of Pennsylvania
- User Retention Analytics:Â Coursera
- Product Intelligence: Unlock Insights for Product Success:Â Coursera
- Product Analytics and AI:Â University of Virginia
- Demand Analytics:Â Rutgers the State University of New Jersey
- Marketing analytics: Know your customers:Â Macquarie University
- Customer Data, Analytics, and Segmentation:Â Microsoft
- Analyze Website Visitors with Google Analytics Segments:Â Coursera
- Social Media Marketing Analytics:Â Illinois Tech
- Business Analytics :Â Campus BBVA
