Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.

Coursera
Skills you'll gain: Competitive Analysis, Product Strategy, Product Management, Strategic Prioritization, Market Analysis, Product Roadmaps, Goal Setting, Business Strategy, Strategic Thinking, Strategic Decision-Making, Team Motivation, Market Dynamics, Customer Insights, Regulatory Compliance
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Strategic Leadership, Business Leadership, Change Management, Organizational Change, Leadership, Motivational Skills, Organizational Leadership, Accountability, Visionary, Leadership Development, Workplace inclusivity, Decision Making, Communication, Team Building, AI Enablement, Team Leadership, Leadership and Management, Culture Transformation, Diversity and Inclusion, Cross-Functional Team Leadership
Beginner · Specialization · 1 - 3 Months

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months

Yonsei University
Skills you'll gain: Global Marketing, B2B Sales, Business-To-Consumer, Consumer Behaviour, Strategic Marketing, Marketing Planning, Promotional Strategies, Marketing Strategy and Techniques, Cultural Sensitivity, Marketing Effectiveness, Market Research, Brand Management
Beginner · Course · 1 - 4 Weeks

Keller Williams
Skills you'll gain: Lead Generation, Sales Process, Customer Acquisition Management, Real Estate Sales, Real Estate Transactions, Showrooms, Sales Prospecting, Customer Relationship Building, Sales Presentation, Selling Techniques, Property and Real Estate, Customer experience improvement, Contract Management, Contract Negotiation, Negotiation, Needs Assessment
Beginner · Course · 1 - 3 Months

Skills you'll gain: Tableau Software, Data Visualization, Interactive Data Visualization, Data Visualization Software, Data Storytelling, Data Presentation, Data Analysis Expressions (DAX), Dashboard, Data Analysis, Data Integration, Advanced Analytics, Data Modeling, Data Management, Performance Tuning, Data Preprocessing, Data Security
Intermediate · Course · 1 - 4 Weeks

H2O.ai
Skills you'll gain: Large Language Modeling, Model Evaluation, Collaborative Software, Artificial Neural Networks, Deep Learning, Artificial Intelligence and Machine Learning (AI/ML), Generative AI, LLM Application, Data Preprocessing, Prompt Engineering, Generative Model Architectures, Training Programs, Data Validation, Data Cleansing, Natural Language Processing, Applied Machine Learning, Transfer Learning, Verification And Validation, Data Quality, AI Workflows
Intermediate · Specialization · 3 - 6 Months

Korea Advanced Institute of Science and Technology(KAIST)
Skills you'll gain: AI Enablement, Artificial Intelligence, Materials science, Artificial Neural Networks, Image Analysis, Computer Vision, Manufacturing Processes, Machine Learning, Process Control
Beginner · Course · 1 - 3 Months

University of Virginia Darden School Foundation
Skills you'll gain: Branding, Brand Awareness, Brand Strategy, Marketing Design, Advertising, Brand Management, Brand Loyalty, Generative AI Agents, Digital Advertising
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Business Ethics, Decision Making, Culture, Cultural Diversity, Global Marketing, Branding, Intercultural Competence, Stakeholder Analysis, Brand Management, Consumer Behaviour
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Marketing Analytics, Strategic Partnership, Marketing, Key Performance Indicators (KPIs), Customer Engagement, Product Marketing, Marketing Strategy and Techniques, Return On Investment, Stakeholder Management, Branding, Digital Marketing, Brand Management, Advertising, Consumer Behaviour, Sales Process, Public Relations, Emotional Intelligence, Price Negotiation, Data Analysis, Creative Thinking
Beginner · Course · 1 - 4 Weeks