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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


  • Status: New
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    EDUCBA

    Lean Six Sigma Green Belt Professional Training

    Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Organizational Change, Lean Methodologies, Statistical Hypothesis Testing, Organizational Leadership, Quality Management, Process Analysis, Correlation Analysis, Project Scoping, Data-Driven Decision-Making, Root Cause Analysis, Statistical Analysis, Process Improvement, Business Process, Continuous Improvement Process, Sampling (Statistics), Statistical Methods

    5
    Rating, 5 out of 5 stars
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    49 reviews

    Beginner · Specialization · 1 - 3 Months

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    Politecnico di Milano

    Platform Thinking: designing a Platform

    Skills you'll gain: Design Thinking, Innovation, Platform As A Service (PaaS), Product Development, Strategic Thinking, New Business Development, Business Strategies, Business Modeling, Growth Strategies, Business Transformation, Target Market, Customer Analysis, Value Propositions

    4.7
    Rating, 4.7 out of 5 stars
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    18 reviews

    Beginner · Course · 1 - 4 Weeks

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    Northeastern University

    Effective Talent Management & Development

    Skills you'll gain: Talent Management, Virtual Teams, Talent Pipelining, Human Resource Strategy, Workforce Development, People Management, Leadership Development, Workforce Planning, Human Resources Management and Planning, Stakeholder Management, Decision Making, Gap Analysis, Organizational Strategy, Cross-Functional Team Leadership, Risk Management, Employee Engagement

    4.8
    Rating, 4.8 out of 5 stars
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    31 reviews

    Beginner · Course · 1 - 4 Weeks

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    University of Colorado Boulder

    Computational Vision

    Skills you'll gain: Computer Vision, Image Analysis, Artificial Neural Networks, Convolutional Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Computer Graphics, Computational Thinking, Deep Learning, Psychology

    4.4
    Rating, 4.4 out of 5 stars
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    67 reviews

    Beginner · Course · 1 - 4 Weeks

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    SkillUp

    Intro to Lean Six Sigma and Project Identification Methods

    Skills you'll gain: Process Mapping, Lean Six Sigma, Six Sigma Methodology, Lean Methodologies, Process Analysis, Process Improvement, Risk Management, Continuous Improvement Process, Business Requirements, Customer Analysis, Key Performance Indicators (KPIs), Performance Measurement, Project Planning, Project Management, Root Cause Analysis

    4.8
    Rating, 4.8 out of 5 stars
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    22 reviews

    Beginner · Course · 1 - 4 Weeks

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    U

    UBITS

    Potencia tus ventas en el sector retail

    Skills you'll gain: Cross Selling, Retail Sales, Product Demonstration, Upselling, Selling Techniques, Personalized Service, Sales Training, Sales Strategy, Customer experience improvement, Merchandising, Customer Service, Team Oriented, Customer Engagement, Customer Complaint Resolution

    4.6
    Rating, 4.6 out of 5 stars
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    34 reviews

    Intermediate · Course · 1 - 4 Weeks

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    Siemens

    Expedite – Skills for Industry Microcredential

    Skills you'll gain: Product Lifecycle Management, Sustainable Design, Sustainable Engineering, Digital Transformation, Project Planning, Business Acumen, Customer Service, Electronic Systems, Semiconductors, Engineering Design Process, Engineering Practices, Project Management, Internet Of Things, Collaboration, Artificial Intelligence, Business Communication, Teamwork, Risk Management, Leadership, Generative AI

    4.8
    Rating, 4.8 out of 5 stars
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    15 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Free Trial
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    Pontificia Universidad Católica del Perú

    Fundamentos de UX y de los requisitos de software

    Skills you'll gain: User Story, Human Computer Interaction, Software Development Life Cycle, User Experience Design, Functional Requirement, Unified Modeling Language, Requirements Analysis, Usability, Prototyping, User Experience, User Interface (UI) Design, User Requirements Documents, Interaction Design, User Centered Design, Human Factors, System Requirements, Persona (User Experience), Software Design, Software Engineering, Systems Development

    4.9
    Rating, 4.9 out of 5 stars
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    152 reviews

    Beginner · Specialization · 3 - 6 Months

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    T

    Technical University of Munich (TUM)

    Biotech — From Science to Business

    Skills you'll gain: Biotechnology, Business Modeling, Commercialization, Entrepreneurship, Business Strategy, Feasibility Studies, Business Valuation, Market Opportunities, Innovation, Intellectual Property, Product Development, Team Building, Regulatory Requirements

    4.6
    Rating, 4.6 out of 5 stars
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    11 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
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    Interactive Brokers

    Basics Economics

    Skills you'll gain: Supply And Demand, Market Dynamics, Consumer Behaviour, Economics, Business Economics, Socioeconomics

    4.7
    Rating, 4.7 out of 5 stars
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    24 reviews

    Beginner · Course · 1 - 4 Weeks

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    D

    Duke University

    Telehealth: Essentials, Teamwork, and Neurologic Exam

    Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Teamwork, Patient Communication, Collaboration, Patient Education And Counseling, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Clinical Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication

    4.9
    Rating, 4.9 out of 5 stars
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    27 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    LearnKartS

    Project Management Principles,Performance Domains,Tailoring

    Skills you'll gain: Stakeholder Engagement, Adaptability, Stakeholder Management, Project Management, Project Management Life Cycle, Project Portfolio Management, Agile Project Management, Project Performance, Team Performance Management, Team Management, Quality Improvement, Process Improvement, Project Planning, Risk Management, Change Management

    4.7
    Rating, 4.7 out of 5 stars
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    43 reviews

    Beginner · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer success courses

  • Lean Six Sigma Green Belt Professional Training: EDUCBA
  • Platform Thinking: designing a Platform: Politecnico di Milano
  • Effective Talent Management & Development: Northeastern University
  • Computational Vision: University of Colorado Boulder
  • Intro to Lean Six Sigma and Project Identification Methods : SkillUp
  • Potencia tus ventas en el sector retail: UBITS
  • Expedite – Skills for Industry Microcredential: Siemens
  • Fundamentos de UX y de los requisitos de software: Pontificia Universidad Católica del Perú
  • Biotech — From Science to Business: Technical University of Munich (TUM)
  • Basics Economics: Interactive Brokers

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