Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Customer Service, Personalized Service, Customer experience improvement, Artificial Intelligence, Customer Insights, Workflow Management, Automation, Business Ethics, Natural Language Processing

Skills you'll gain: Life Sciences, Molecular Biology, Environment, Precision Medicine, Biology, Health Systems, Medical Science and Research, Environmental Science, Microbiology, Computational Thinking, Data Processing, Experimentation, Research

Skills you'll gain: Google Ads, Pay Per Click Advertising, Search Engine Marketing, Campaign Management, Digital Advertising, Registration, Marketing, Keyword Research, Advertising, Digital Marketing, Test Planning

Skills you'll gain: Project Management Life Cycle, Project Management, Project Planning, Project Scoping, Scope Management, Project Schedules, Work Breakdown Structure, Timelines, Organizational Skills, Organizational Structure, Resource Management

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management

Skills you'll gain: Sprint Planning, Agile Methodology, User Story, Sprint Retrospectives, Backlogs, Agile Project Management, Meeting Facilitation, Continuous Improvement Process, Team Leadership, Cross-Functional Collaboration

Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies

Skills you'll gain: ChatGPT, User Interface (UI), Self Service Technologies, Customer Service, Customer Support, Generative AI, Artificial Intelligence, Web Content, Quality Assurance

Skills you'll gain: Salesforce Development, Salesforce, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML), AI Personalization, Data Quality, Customer Relationship Management (CRM) Software, Predictive Analytics, Data Management, ChatGPT, Data Capture, Generative AI, Business Ethics, Customer Engagement

Skills you'll gain: Usability Testing, Usability, Human Centered Design, User Acceptance Testing (UAT), Software Testing, User Research, Surveys, UI/UX Research, Test Planning, Human Computer Interaction, Quality Assurance, Software Quality (SQA/SQC), Survey Creation, Verification And Validation, User Experience Design, User Experience, Risk Management Framework, Technical Communication, Web Content Accessibility Guidelines, Law, Regulation, and Compliance

Skills you'll gain: Network Troubleshooting, Distributed Denial-Of-Service (DDoS) Attacks, Hardening, Network Monitoring, Intrusion Detection and Prevention, Cybersecurity, Threat Modeling, Network Protocols, Firewall, General Networking, Network Infrastructure, Network Performance Management, Authentications, Identity and Access Management, Encryption, Hardware Troubleshooting, Virtual Local Area Network (VLAN), Multi-Factor Authentication, Key Management

Skills you'll gain: User Story, Supplier Management, Project Schedules, Project Closure, Engineering Management, Milestones (Project Management), Team Leadership, Stakeholder Management, Scheduling, Agile Project Management, Scrum (Software Development), Procurement, Quality Management, Team Management, Project Planning, Agile Methodology, Project Scoping, Project Management, Risk Management, Stakeholder Communications