Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Skills you'll gain: Keras (Neural Network Library), Image Analysis, Data Processing, Data Manipulation, Visualization (Computer Graphics), Tensorflow, Applied Machine Learning, Computer Vision, Deep Learning, Python Programming, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Pseudocode, Computational Thinking, Debugging, Algorithms, Front-End Web Development, Javascript, Computer Programming, Data Structures, JSON, Web Development, Object Oriented Programming (OOP)
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Project Management, Project Coordination, Project Planning, Leadership and Management, Project Management Software, Calendar Management, Project Implementation, Collaborative Software, Workflow Management, Productivity, Productivity Software, Data Management, Business Software
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Data Ethics, Policy Analysis, Case Studies, Political Sciences, Data Analysis, Public Administration, Analytics, Data Presentation, Data-Driven Decision-Making, Ethical Standards And Conduct, R Programming, Machine Learning, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Computing Architecture, Technical Design, System Design and Implementation, Cloud Computing, Cloud Security, Solution Architecture, Data Migration, Cloud Infrastructure, Enterprise Architecture, Solution Design, Virtual Machines, Identity and Access Management
Advanced · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Governance, Performance Management, IT Management, Process Management, Information Technology, Information Technology Architecture, Program Implementation, Governance Risk Management and Compliance, Enterprise Architecture, System Implementation, Compliance Management, Business Planning, Risk Management Framework, Organizational Structure, Continuous Improvement Process, Business Strategies
Intermediate · Course · 1 - 4 Weeks
Starweaver
Skills you'll gain: AI Product Strategy, Market Opportunities, Scalability, Case Studies, Entrepreneurship, Business Strategy, ChatGPT, Strategic Thinking, Business Process Automation, Business Analysis, Cost Reduction, Generative AI Agents, Innovation, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Ansible, Package and Software Management, YAML, Configuration Management, System Configuration, Linux Administration, Unix, Infrastructure as Code (IaC), Automation, Web Applications, Application Servers, Unix Shell, File Management, Cloud Infrastructure, Version Control, DevOps, User Accounts
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Automation, No-Code Development, Prompt Engineering, MLOps (Machine Learning Operations), Process Optimization, System Monitoring, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Family Support, Patient Education And Counseling, Patient Advocacy, Oncology, Special Education, Working With Children, Education and Training
Intermediate · Course · 1 - 3 Months