
Skills you'll gain: Customer Service, Customer Relationship Building, Continuous Improvement Process, Process Improvement, Performance Metric, Service Improvement, Customer experience improvement, Customer Complaint Resolution, Client Support, Technical Support, Expectation Management, Conflict Management, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Technical Communication, Identity and Access Management, File Management, Incident Management, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Cloud Platform, Service Level, Technical Support and Services, Technical Support, Cloud Services, Identity and Access Management, Issue Tracking, File Management, Technical Communication, Personally Identifiable Information
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Lead Generation, Content Performance Analysis, HubSpot CRM, Sales Prospecting, Campaign Management, Sales Pipelines, Sales Process, AI Personalization, Email Automation, B2B Sales, Anthropic Claude, Marketing Automation, LinkedIn, Customer Relationship Management (CRM) Software, Prompt Engineering, Artificial Intelligence
Intermediate · Guided Project · Less Than 2 Hours

University of Glasgow
Skills you'll gain: Data-Driven Decision-Making, Agile Methodology, Strategic Leadership, Business Transformation, Strategic Decision-Making, Leadership, Leadership Development, Organizational Leadership, Leadership and Management, Team Leadership, Decision Making, Cross-Functional Collaboration, Organizational Structure, Complex Problem Solving
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Amazon Bedrock, Cloud Computing Architecture, Generative AI, Amazon Web Services, Cloud Computing, Amazon Elastic Compute Cloud, Cloud Security, Amazon CloudWatch, Artificial Intelligence, AWS Identity and Access Management (IAM), Continuous Monitoring, Data Security, Performance Tuning, Scalability
Intermediate · Course · 1 - 4 Weeks

Lund University
Skills you'll gain: Climate Change Adaptation, Sustainable Development, Sustainable Design, Governance, Water Sustainability, Systems Thinking, Environmental Resource Management, Environmental Science, Climate Change Mitigation, Case Studies, Water Resources, Business Modeling, Stakeholder Engagement, Project Finance
Beginner · Course · 1 - 3 Months

Skills you'll gain: Feature Engineering, Exploratory Data Analysis, PySpark, Application Deployment, Data Analysis, Apache Spark, Predictive Modeling, Data Processing, Machine Learning Methods, Customer Analysis, Decision Tree Learning, Data Cleansing, Machine Learning, Predictive Analytics
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AI Personalization, Marketing Strategies, Email Marketing, Growth Strategies, Marketing Automation, MarTech, Marketing Analytics, Customer Engagement, Lead Generation, Customer experience improvement, Customer Retention, Business Ethics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Customer Insights, Customer Analysis, Employee Surveys, User Feedback, Customer experience improvement, Market Research, Branding, Advertising, Public Relations
Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Stakeholder Analysis, Market Opportunities, Business Modeling, Sustainable Development, New Business Development, Key Performance Indicators (KPIs), Sustainable Business, Systems Analysis, Financial Analysis, Systems Thinking, Business Architecture, Innovation, Case Studies
Beginner · Course · 1 - 3 Months