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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    P

    Packt

    The Ultimate Hands-On Hadoop

    Skills you'll gain: Apache Hadoop, Real Time Data, Apache Spark, Apache Kafka, Data Integration, Apache Hive, Big Data, Applied Machine Learning, System Design and Implementation, Distributed Computing, Data Processing, NoSQL, MongoDB, SQL, Scalability

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    P

    Packt

    NumPy, Matplotlib & Pandas – Data Science Prerequisites

    Skills you'll gain: NumPy, Plot (Graphics), Pandas (Python Package), Scientific Visualization, Data Manipulation, Scatter Plots, Machine Learning, Data Science, Data Analysis Software, Histogram, Numerical Analysis, Linear Algebra, Probability Distribution, Classification Algorithms, Regression Analysis

    4.9
    Rating, 4.9 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    U

    Universidad de Palermo

    Publicidad

    Skills you'll gain: Advertising, Social Media Management, Marketing Communications, Integrated Marketing Communications, Digital Advertising, Social Media Marketing, Marketing, Strategic Marketing, Communication Strategies, Digital Marketing, Target Audience, Consumer Behaviour

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    AI Foundations with Python: Build & Visualize

    Skills you'll gain: Seaborn, Matplotlib, NumPy, Scatter Plots, Statistical Visualization, Data Visualization Software, Box Plots, Histogram, Exploratory Data Analysis, Jupyter, Heat Maps, Data Manipulation, Development Environment, Python Programming

    4.6
    Rating, 4.6 out of 5 stars
    ·
    15 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Advanced UX Strategies for Product Managers

    Skills you'll gain: User Experience Design, Data Storytelling, User Centered Design, Usability Testing, Product Improvement, Customer experience strategy (CX), User Research, Design Research, Figma (Design Software), User Feedback, Wireframing, Storytelling, Prioritization

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    C

    Coursera

    APIs in C#: Create a Student Management API

    Skills you'll gain: Application Programming Interface (API), Restful API, Web Services, Cloud Services, C# (Programming Language), Server Side, Application Development

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    L

    LearnQuest

    Data Analytics with Teradata

    Skills you'll gain: Teradata SQL, Exploratory Data Analysis, SQL, Data Modeling, Database Design, Database Administration, Database Architecture and Administration, Database Management, Database Management Systems, Data Store, JSON, Data Integration, Data Architecture, Advanced Analytics, Data Warehousing, Data Cleansing, Text Mining, Data Analysis, Business Intelligence, Data-Driven Decision-Making

    Beginner · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Product Strategy: Lifecycle, Data Insights, Collaboration

    Skills you'll gain: Product Lifecycle Management, Product Strategy, Product Management, Product Marketing, Case Studies, Market Data, Organizational Leadership, Data-Driven Decision-Making, Cross-Functional Collaboration, Communication, Strategic Thinking, Innovation, Market Analysis

    3.9
    Rating, 3.9 out of 5 stars
    ·
    10 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    Azure Network Services

    Skills you'll gain: Microsoft Azure, Network Troubleshooting, Network Security, Network Architecture, Virtual Networking, Network Administration, Wide Area Networks, Hardening, Virtual Private Networks (VPN), Network Infrastructure, Network Routing, Network Monitoring, Private Cloud

    4.8
    Rating, 4.8 out of 5 stars
    ·
    36 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Fundamentals of Integrated Brand Promotion

    Skills you'll gain: Branding, Advertising, Consumer Behaviour, Brand Management, Brand Strategy, Integrated Marketing Communications, Brand Loyalty, Advertising Campaigns, Marketing Communications, Brand Awareness, Marketing, Promotional Strategies, Media Planning, Digital Advertising, Customer Engagement, Media Strategy, Strategic Decision-Making, Design Thinking

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado System

    Overcoming Challenges in Self and Society

    Skills you'll gain: Resilience, Personal Development, Growth Mindedness, Overcoming Obstacles, Community Development, Persistence, Adaptability, Empowerment, Compassion, Cultural Diversity, Mindfulness

    Beginner · Course · 1 - 3 Months

  • G

    Google Cloud

    Explore SAP Data Foundation using Looker Dashboards

    Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Business Intelligence Software, Google Cloud Platform, Dashboard, Business Analysis, Data Visualization, Data Analysis, Sales Management, Sales, Product Knowledge, Enterprise Resource Planning

    Beginner · Project · Less Than 2 Hours

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In summary, here are 10 of our most popular customer journey courses

  • The Ultimate Hands-On Hadoop: Packt
  • NumPy, Matplotlib & Pandas – Data Science Prerequisites: Packt
  • Publicidad: Universidad de Palermo
  • AI Foundations with Python: Build & Visualize: EDUCBA
  • Advanced UX Strategies for Product Managers: Coursera
  • APIs in C#: Create a Student Management API: Coursera
  • Data Analytics with Teradata: LearnQuest
  • Product Strategy: Lifecycle, Data Insights, Collaboration: Coursera
  • Azure Network Services: EDUCBA
  • Fundamentals of Integrated Brand Promotion: Northeastern University

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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425 courses
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145 courses
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