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Customer Journey Courses

Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.


Popular Customer Journey Courses and Certifications


  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Introdução ao Marketing Digital

    Skills you'll gain: Marketing Strategies, Strategic Marketing, Marketing, Digital Marketing, Marketing Planning, Digital Advertising, Target Audience, Consumer Behaviour, Marketing Channel, Customer Insights, Integrated Marketing Communications, Brand Awareness

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Deep Learning with ANN in Python: Build & Optimize

    Skills you'll gain: Keras (Neural Network Library), Tensorflow, Artificial Neural Networks, Deep Learning, Data Preprocessing, Model Evaluation, Customer Analysis, Applied Machine Learning, Scikit Learn (Machine Learning Library), Development Environment, Predictive Analytics, Pandas (Python Package), Data Cleansing

    4.7
    Rating, 4.7 out of 5 stars
    ·
    13 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    B

    Board Infinity

    DeepSeek Essentials: From Foundations to Real-World Use

    Skills you'll gain: Deepseek, Hugging Face, Large Language Modeling, LLM Application, AI Personalization, ChatGPT, Deep Learning, Open Source Technology, AI Enablement, Model Deployment, Business Modeling, Applied Machine Learning, Analytical Skills, Application Programming Interface (API), Business Process Automation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Engineering Data Ecosystems: Pipelines, ETL, Spark

    Skills you'll gain: Extract, Transform, Load, Apache Spark, Data Pipelines, Data Integration, Big Data, Data Processing, Data Warehousing, Data Management, Data Architecture, Database Design, Scalability

    4.2
    Rating, 4.2 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Growing Team Members

    Skills you'll gain: Peer Review, Team Motivation, Team Leadership, People Development, Leadership Development, Mentorship, Employee Coaching, Professional Development, Team Management, Growth Mindedness, Empowerment, Storytelling, Mindfulness

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Unreal Engine 5 For Beginners: World Building Basics

    Skills you'll gain: Unreal Engine, Virtual Environment, 3D Assets, Game Design, Augmented and Virtual Reality (AR/VR), Video Game Development, User Interface (UI), Image Quality

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Scaling with Google Cloud Operations - Français

    Skills you'll gain: Cloud Management, Site Reliability Engineering, Google Cloud Platform, Cost Management, Cloud Computing, Cloud Infrastructure, Budget Management, Capacity Management, Operational Excellence, Operational Efficiency, Corporate Sustainability, Resource Management, Resource Allocation, Identity and Access Management, Customer Support, System Monitoring

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    P

    Packt

    Master in Microsoft Power BI Desktop and Service

    Skills you'll gain: Power BI, Data Analysis Expressions (DAX), Data Transformation, Business Intelligence, Data Modeling, Interactive Data Visualization, Data Manipulation, Dashboard, Data Visualization Software, Microsoft Excel, SQL Server Reporting Services, Data Warehousing, Data Sharing, Data Integration

    Intermediate · Course · 1 - 3 Months

  • Status: Free
    Free
    C

    Coursera

    NightCafe for Beginners: Create AI Art

    Skills you'll gain: Generative AI, Editing, AI Personalization, Artificial Intelligence, Prompt Engineering, Creativity, Content Creation

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    E

    EDUCBA

    IntelliJ IDEA Essentials: Build, Test, and Manage Projects

    Skills you'll gain: IntelliJ IDEA, Debugging, Software Design, User Interface (UI), Apache Maven, Object Oriented Programming (OOP), Program Development, Application Design, Build Tools, Integrated Development Environments, Software Development Tools, User Interface (UI) Design, Eclipse (Software), Data Validation, Version Control, JUnit, Software Development, Git (Version Control System), Data Import/Export, Java

    4.7
    Rating, 4.7 out of 5 stars
    ·
    64 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    E

    Edureka

    Go for Cloud and Networks

    Skills you'll gain: Cloud-Native Computing, Prometheus (Software), Grafana, Software Architecture, CI/CD

    3
    Rating, 3 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Lean Six Sigma White Belt: Analyze & Improve

    Skills you'll gain: Lean Six Sigma, Lean Methodologies, Six Sigma Methodology, Quality Improvement, Process Improvement, Process Analysis, Operational Efficiency, Continuous Improvement Process, Root Cause Analysis, Waste Minimization, Pareto Chart, Standard Operating Procedure

    4.3
    Rating, 4.3 out of 5 stars
    ·
    9 reviews

    Mixed · Course · 1 - 4 Weeks

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In summary, here are 10 of our most popular customer journey courses

  • Introdução ao Marketing Digital: Fundação Instituto de Administração
  • Deep Learning with ANN in Python: Build & Optimize: EDUCBA
  • DeepSeek Essentials: From Foundations to Real-World Use: Board Infinity
  • Engineering Data Ecosystems: Pipelines, ETL, Spark: Coursera
  • Growing Team Members: Automatic Data Processing, Inc. (ADP)
  • Unreal Engine 5 For Beginners: World Building Basics: Skillshare
  • Scaling with Google Cloud Operations - Français: Google Cloud
  • Master in Microsoft Power BI Desktop and Service: Packt
  • NightCafe for Beginners: Create AI Art: Coursera
  • IntelliJ IDEA Essentials: Build, Test, and Manage Projects: EDUCBA

Skills you can learn in Marketing

Market (economics) (28)
Social Media (15)
Marketing Strategy (14)
Analytics (13)
Brand (13)
Digital Marketing (13)
Marketing Analytics (11)
Plan (11)
Advertising (9)
Modeling (9)
Social Media Marketing (9)
Brand Management (7)

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