Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

AI CERTs
Skills you'll gain: Design Thinking, Responsible AI, Design, User Experience Design, Creative Design, Design and Product, User Interface and User Experience (UI/UX) Design, Data Ethics, Artificial Intelligence, UI/UX Strategy, Innovation, Machine Learning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Plant Operations and Management, Process Engineering, Cost Management, Process Improvement, Project Management, Engineering Management, Operational Efficiency, Process Analysis, Process Optimization, Budgeting, Engineering Design Process, Safety Standards, Performance Improvement, Simulation and Simulation Software, Cost Estimation, Operational Excellence, Financial Planning
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Blended Learning, Interactive Learning, Instructional Design, Innovation, Learning Strategies
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Data Migration, Google Cloud Platform, PostgreSQL, Operational Databases, Data Validation, Data Integrity, Virtual Private Networks (VPN)
Beginner · Project · Less Than 2 Hours

Illinois Tech
Skills you'll gain: Leadership and Management, People Management, Team Leadership, Organizational Change, Decision Making, Cultural Diversity, Conflict Management, Business Leadership, Team Management, Leadership, Virtual Teams, Cultural Sensitivity, Organizational Structure, Diversity and Inclusion, Influencing, Human Resource Strategy, Business Ethics, Negotiation, Innovation, Business Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Creative Thinking, Creative Problem-Solving, Creativity, Brainstorming, Architectural Design, Storytelling, Design Thinking, Design Elements And Principles, Curiosity, Empathy, Design Strategies, Critical Thinking and Problem Solving, Teamwork, Creative Design, Collaboration, Cultural Responsiveness
Beginner · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Design, Product Development, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Software Development, Testability
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Adobe XD, User Experience Design, Usability Testing, Figma (Design Software), Responsive Web Design, Information Architecture, Wireframing, User Experience, Prototyping, UI/UX Research, Presentations, Design Reviews, User Interface and User Experience (UI/UX) Design, User Story, Storyboarding, Ideation, Mockups, Software Documentation, User Research, User Centered Design
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Data Migration, PostgreSQL, Database Architecture and Administration, Google Cloud Platform, Virtual Private Networks (VPN), Database Administration, Data Management
Beginner · Project · Less Than 2 Hours

University at Buffalo
Skills you'll gain: Model Based Systems Engineering, Peer Review, Systems Engineering, Product Lifecycle Management, Intrusion Detection and Prevention, Security Controls, Performance Measurement, Collaborative Software, Control Systems, Anomaly Detection, Machine Controls, Incident Response, Digital Transformation, Vulnerability Assessments, Software Development Life Cycle, Cybersecurity, Manufacturing Operations, Supply Chain Management, Data Sharing, Manufacturing Processes
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prometheus (Software), Google Cloud Platform, Cloud Management, Application Deployment, System Configuration
Beginner · Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Intrusion Detection and Prevention, Role-Based Access Control (RBAC), AWS Identity and Access Management (IAM), Amazon Web Services, Amazon Elastic Compute Cloud, Cloud Computing, Malware Protection, Cloud Security, Load Balancing, Security Engineering, User Accounts, Authorization (Computing), Network Security, Identity and Access Management, Threat Detection, Threat Modeling, Information Systems Security, Cybersecurity, Geographic Information Systems
Beginner · Specialization · 3 - 6 Months