Customer journey courses can help you learn customer segmentation, touchpoint analysis, and experience mapping. You can build skills in crafting personalized marketing strategies, analyzing customer feedback, and optimizing conversion rates. Many courses introduce tools like customer relationship management (CRM) software, journey mapping tools, and analytics platforms that help you track customer interactions and measure the effectiveness of your strategies.

Skills you'll gain: Reconciliation, Dataflow, Google Cloud Platform, Big Data, Financial Data, Data Pipelines, Data Integration, Event Monitoring
Intermediate · Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Big Data, Analytics, Query Languages, Google Cloud Platform, Data Processing, Data Analysis, Data Integration, Time Series Analysis and Forecasting
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Exploit development, Penetration Testing, Cybersecurity, Ansible, Malware Protection, Incident Response, Security Engineering, Cloud Deployment, Infrastructure as Code (IaC), Cloud Platforms, Terraform, Cloud Computing, Cloud Infrastructure, Virtualization, Virtual Machines, Linux, Scalability
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Penetration Testing, Cyber Security Assessment, Vulnerability Assessments, Data Security, Cybersecurity, Exploitation techniques, Test Tools, User Requirements Documents, Authorization (Computing), Technical Documentation, Computing Platforms, Requirements Analysis, Technical Communication
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Authentications, Cloud Development, Customer Service, Customer Communications Management, Cloud Management, Process Mapping, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: ChatGPT, Computer Programming Tools, Software Development Tools, Microsoft Copilot, Integrated Development Environments, Web Development Tools, Code Review, Application Programming Interface (API), React.js, Unit Testing, Jest (JavaScript Testing Framework), Node.JS, Debugging, Middleware
Intermediate · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Apple iOS, Apple Xcode, Swift Programming, Mobile Development, User Interface (UI), UI Components, Model View Controller, Application Development, Responsive Web Design, Storyboarding
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Brand Strategy, Presentations, Branding, Design Thinking, Style Guides, Marketing Strategies, Graphic and Visual Design, Adobe Illustrator, Adobe Photoshop, Target Audience, Color Theory, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Cloud-Based Integration, Real Time Data, Data Pipelines, Apache Spark, Data Integration, Data Transformation, Data Wrangling, Data Analysis, Data Visualization, Data Management
Beginner · Project · Less Than 2 Hours
Skills you'll gain: Blockchain, FinTech, Financial Services, Commercial Banking, Financial Systems, Financial Trading, Banking, Payment Systems, Emerging Technologies, Ledgers (Accounting), Digital Assets, Innovation, Cryptography, Transaction Processing
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Strategic Decision-Making, Corporate Strategy, Business Strategies, Business Strategy, Business Ethics, Strategic Planning, Growth Strategies, Strategic Thinking, Organizational Strategy, Environmental Social And Corporate Governance (ESG), Strategic Prioritization, Business Planning, Operational Efficiency, Business Process Reengineering, Organizational Effectiveness, Operational Analysis, Corporate Sustainability, Competitive Analysis, Market Share, Portfolio Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Test Driven Development (TDD), Image Analysis, Computer Vision, Machine Learning Methods, Artificial Intelligence and Machine Learning (AI/ML), Convolutional Neural Networks, Deep Learning, Keras (Neural Network Library), Tensorflow, Python Programming, Data Preprocessing, Development Environment, Jupyter, NumPy
Intermediate · Course · 1 - 3 Months