Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Saïd Business School, University of Oxford
Skills you'll gain: Prioritization, Strategic Leadership, Systems Thinking, Complex Problem Solving, Critical Thinking and Problem Solving, Leadership, Strategic Decision-Making, Business Leadership, Stakeholder Communications, Responsible AI, Initiative and Leadership, Strategic Thinking, Leadership Development, Decision Making, Artificial Intelligence, Analysis, Critical Thinking, Root Cause Analysis, Business Ethics
Beginner · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: AI Personalization, Fraud detection, Generative AI, Responsible AI, Data Ethics, Data Management, People Analytics, HR Tech, AI Product Strategy, Data Governance, Big Data, Machine Learning Algorithms, Governance, Business Strategy, Human Resources, Credit Risk, Business Transformation, Artificial Intelligence, Machine Learning, Analytics
Beginner · Specialization · 3 - 6 Months

Advancing Women in Tech
Skills you'll gain: Product Roadmaps, Product Management, Customer Retention, Cross-Functional Team Leadership, Technical Product Management, Professional Networking, Financial Analysis, Product Strategy, Product Requirements, Product Development, Product Lifecycle Management, New Product Development, Innovation, Artificial Intelligence and Machine Learning (AI/ML), User Experience Design, Design, Revenue Management, Financial Statements, Performance Management, Interviewing Skills
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, Unreal Engine, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Data Import/Export
Mixed · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Innovation, Creative Thinking, Curiosity, Ideation, Creativity, Strategic Thinking, New Product Development, Initiative and Leadership, Market Opportunities, Business Risk Management, Collaboration, Continuous Improvement Process, Prioritization, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: ArcGIS, GIS Software, Geographic Information Systems, Spatial Analysis, Data Sharing, Geospatial Mapping, Metadata Management, Data Analysis, Data Mapping, Data Quality, Data Visualization, File Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Design, Performance Tuning, Virtual Environment, Blended Learning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: 3D Modeling, 3D Assets, Computer Graphics, Visualization (Computer Graphics), Virtual Environment
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cybersecurity, Cyber Threat Intelligence, Security Management, Security Awareness, Data Ethics, Data Security, Personally Identifiable Information, Technical Communication, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Skills you'll gain: Object Oriented Design, Computer Programming
Intermediate · Course · 1 - 4 Weeks

University of Virginia
Skills you'll gain: New Product Development, Product Management, Innovation, Product Improvement, Customer Insights, Design and Product, Product Roadmaps, Design Thinking, Customer Engagement, Agile Methodology, Data-Driven Decision-Making, Web Analytics, Stakeholder Management, Growth Strategies, Business Modeling
Beginner · Course · 1 - 4 Weeks

University of Toronto
Skills you'll gain: Meeting Facilitation, Presentations, Persuasive Communication, Communication, Influencing, Verbal Communication Skills, Collaboration, Team Building, Interpersonal Communications, Business Communication, Virtual Teams, Public Speaking, Professional Development, Non-Verbal Communication, Strategic Communication, Empathy, Active Listening, Negotiation
Beginner · Course · 1 - 4 Weeks