• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement Strategy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement strategy"

    • U

      University of Maryland, College Park

      Program Management Fundamentals: Driving Strategic Change

      Skills you'll gain: Stakeholder Engagement, Program Management, Change Management, Stakeholder Communications, Strategic Leadership, Product Roadmaps, Leadership, Organizational Change, Organizational Strategy, Project Management Office (PMO), Project Management, Innovation, Digital Transformation, Decision Making

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Criatividade e Inovação Organizacional

      Skills you'll gain: Digital Transformation, Business Modeling, Entrepreneurship, Innovation, Operational Excellence, Value Propositions, Business Process Management, Design Thinking, Business Strategies, Customer experience strategy (CX), Product Development, Emerging Technologies

      4.5
      Rating, 4.5 out of 5 stars
      ·
      24 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Houston

      Value-Based Care: Quality Improvement in Organizations

      Skills you'll gain: Continuous Quality Improvement (CQI), Quality Improvement, Organizational Leadership, Health Care Administration, Visionary, Organizational Change, Process Improvement, Team Management, Diversity Awareness, Collaboration, Health Care, Public Health

      4.6
      Rating, 4.6 out of 5 stars
      ·
      31 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Michigan

      Leveraging Generative AI for Social Impact Organizations

      Skills you'll gain: Prompt Engineering, Generative AI, Workflow Management, Service Improvement, Resource Utilization, ChatGPT, Customer experience improvement, Business Process Automation, Capacity Planning, Artificial Intelligence, Content Creation, Business Ethics, Automation, Data Management

      4.5
      Rating, 4.5 out of 5 stars
      ·
      10 reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Automatic Data Processing, Inc. (ADP)

      Compensation: Job Evaluations & Pay Structures

      Skills you'll gain: Job Evaluation, Compensation Analysis, Compensation Strategy, Compensation Management, Job Analysis, Compensation and Benefits, Payroll, Human Resource Strategy, Performance Review, Data Visualization, Benchmarking, Data Analysis, Market Analysis, Diversity and Inclusion

      4.8
      Rating, 4.8 out of 5 stars
      ·
      6 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      Universidades Anáhuac

      Administración estratégica e IA: Innovación en Negocios

      Skills you'll gain: Organizational Strategy, Strategic Decision-Making, Strategic Leadership, Innovation, Entrepreneurship, Business Strategy, Strategic Thinking, Artificial Intelligence, Plan Execution, Performance Measurement, Business Management, Data-Driven Decision-Making, Artificial Intelligence and Machine Learning (AI/ML), New Product Development, Business Transformation, Business Modeling, Business Strategies, Customer Analysis, Emerging Technologies, Business Intelligence

      4.6
      Rating, 4.6 out of 5 stars
      ·
      7 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Preview
      Preview
      U

      Universidad de Palermo

      Product Management, Visión y Estrategia

      Skills you'll gain: Product Strategy, Product Marketing, Product Management, Marketing Communications, Business Modeling, Strategic Marketing, Product Lifecycle Management, Price Negotiation, Market Dynamics, Customer experience strategy (CX), Value Propositions, Marketing Channel, Competitive Analysis

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      Universidades Anáhuac

      Digital Shield: Cybersecurity for Data and System Protection

      Skills you'll gain: Cybersecurity, Cyber Attacks, Information Systems Security, Data Security, Malware Protection, Security Controls, Vulnerability Assessments, Threat Detection, Network Security, Security Awareness, Security Strategy, Human Factors (Security)

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      U

      University of Virginia

      Grundlagen zum Thema Projektplanung und -management

      Skills you'll gain: Project Management Life Cycle, Project Risk Management, Earned Value Management, Risk Management, Project Planning, Project Management, Goal Setting, Stakeholder Management, Sprint Planning, Scheduling, Stakeholder Engagement, Agile Methodology, Work Breakdown Structure, Dependency Analysis, Kanban Principles

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      C

      Codio

      Software Testing for Developers

      Skills you'll gain: Jest (JavaScript Testing Framework), User Acceptance Testing (UAT), Cucumber (Software), Postman API Platform, Software Testing, Behavior-Driven Development, Test Tools, Selenium (Software), Test Driven Development (TDD), Unit Testing, Acceptance Testing, Performance Testing, Functional Testing, Test Automation, Usability Testing, Application Programming Interface (API), User Interface (UI), Test Case, API Design, Javascript

      4.2
      Rating, 4.2 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • S

      Samsung

      Samsung Mobile Repair Essentials

      Skills you'll gain: Hardware Troubleshooting, Electrical Safety, Technical Support, System Support, Computer Hardware, Safety and Security, Quality Assurance

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Introduction to Wholesaling

      Skills you'll gain: Wholesaling, Target Market, Sales Management, Business Strategies, B2B Sales, Business Development, Sales Strategy, Business Operations, Business Planning, Operations Management, Business, Business Modeling, Marketing, Logistics Management, Inventory Management System

      Intermediate · Course · 1 - 4 Weeks

    1…278279280…367

    In summary, here are 10 of our most popular customer engagement strategy courses

    • Program Management Fundamentals: Driving Strategic Change: University of Maryland, College Park
    • Criatividade e Inovação Organizacional: Fundação Instituto de Administração
    • Value-Based Care: Quality Improvement in Organizations: University of Houston
    • Leveraging Generative AI for Social Impact Organizations: University of Michigan
    • Compensation: Job Evaluations & Pay Structures: Automatic Data Processing, Inc. (ADP)
    • Administración estratégica e IA: Innovación en Negocios: Universidades Anáhuac
    • Product Management, Visión y Estrategia: Universidad de Palermo
    • Digital Shield: Cybersecurity for Data and System Protection: Universidades Anáhuac
    • Grundlagen zum Thema Projektplanung und -management: University of Virginia
    • Software Testing for Developers: Codio

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok