Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, Responsible AI, Prototyping, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Artificial Intelligence, AI Workflows, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning, Natural Language Processing, Context Management

Skills you'll gain: Debugging, Technical Communication, Network Troubleshooting, Performance Tuning, Problem Management, Technical Documentation, Technical Support, System Monitoring, Incident Management, Application Performance Management, Continuous Integration, Continuous Monitoring, OS Process Management

Skills you'll gain: Desktop Support, End User Training and Support, Help Desk Support, Patient Communication, Health Informatics, Healthcare Industry Knowledge, Technical Support, Information Technology, Health Information Management, Issue Tracking, Electronic Medical Record, Medical Privacy

Skills you'll gain: Interactive Learning, Education Software and Technology, End User Training and Support, Virtual Environment

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Hardware Troubleshooting, Computer Hardware, Digital Transformation, Technical Support, System Support, Servers, Network Security, Data Security, IT Infrastructure, Operating Systems, Data Storage, Computer Networking

Skills you'll gain: English Language, Oral Comprehension, Verbal Communication Skills, Language Competency

Skills you'll gain: Business Writing, Oral Expression, Presentations, Grammar, Rapport Building, Business Communication, Technical Communication, Verbal Communication Skills, Writing, Vocabulary, Business Correspondence, Interpersonal Communications, Communication, Interviewing Skills, English Language, LinkedIn, Constructive Feedback, Professional Networking

Skills you'll gain: Desktop Support, Network Troubleshooting, Technical Support and Services, Technical Support, Hardware Troubleshooting, System Support, Help Desk Support, Debugging, Microsoft Windows, Mac OS, Unix, Problem Management, Computer Hardware, Network Monitoring, Generative AI, Operating Systems, System Configuration, Software Installation, Technical Communication, Performance Tuning

Skills you'll gain: Technical Sales, Sales Presentation, Solution Selling, B2B Sales, Consultative Approaches, Customer Relationship Building, Sales Process, Return On Investment, Stakeholder Engagement, Value Propositions, Customer Analysis

Skills you'll gain: Educational Materials, Web Content Accessibility Guidelines, Disabilities, Adaptive Equipment, Instructional Design, Differentiated Instruction, Education Software and Technology, Case Studies, Curriculum Development, Student Support and Services, Diversity Awareness, Higher Education

Skills you'll gain: Computer Hardware, Virtualization, Cloud Computing, General Networking, Virtual Machines, Hardware Troubleshooting, Networking Hardware, Network Troubleshooting, Network Protocols, TCP/IP, Mobile Security, Dynamic Host Configuration Protocol (DHCP), Wireless Networks, Peripheral Devices, System Configuration, Data Storage Technologies