• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement Strategy
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement strategy"

    • Status: Free
      Free
      C

      Coursera Project Network

      NotionAI for Beginners: Design a Product Launch

      Skills you'll gain: Brainstorming, Content Creation, Organizational Skills, Prioritization, Creativity, Productivity, Generative AI, Database Management, Collaborative Software, Technical Documentation, Artificial Intelligence, Project Management, Content Management

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      The Beginner’s Guide to Business Negotiation

      Skills you'll gain: Negotiation, Contract Negotiation, Influencing, Communication, Relationship Building, Persuasive Communication, Interpersonal Communications, Rapport Building, Verbal Communication Skills, Collaboration, Personal Attributes, Active Listening, Goal Setting, Overcoming Obstacles

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      T

      Tecnológico de Monterrey

      Fundamentos del emprendimiento en la empresa familiar

      Skills you'll gain: Value Propositions, Market Opportunities, Entrepreneurship, New Product Development, Business Modeling, Innovation, Business Development, Business Strategy, Business Transformation, Presentations, Succession Planning, Trend Analysis, Leadership

      Advanced · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      F

      Fundação Instituto de Administração

      Gestão de RH e Desenvolvimento de Competências

      Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Capital, Management Training And Development, Workforce Development, People Development, Employee Performance Management, Human Resource Policies, Performance Appraisal, Organizational Strategy, Performance Management, People Management

      4.9
      Rating, 4.9 out of 5 stars
      ·
      15 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      B

      Banco Interamericano de Desarrollo

      Climate change education

      Skills you'll gain: Environment, Water Resources, Energy and Utilities, Environmental Issue, Collaboration, Environment and Resource Management, Environmental Science, Land Management, Natural Resource Management, Teamwork, Public Health and Disease Prevention, Environmental Resource Management, Food and Beverage, Education and Training, Mitigation, Self-Awareness, Community Development, Student Engagement, Systems Thinking, Teaching

      4.7
      Rating, 4.7 out of 5 stars
      ·
      15 reviews

      Beginner · Specialization · 1 - 3 Months

    • G

      Google Cloud

      BigQuery Fundamentals for Snowflake Professionals

      Skills you'll gain: Identity and Access Management, SQL, Data Integration, Google Cloud Platform, Data Warehousing, Database Design, Data Processing, Database Architecture and Administration, Data Architecture, Data Modeling, Real Time Data

      Intermediate · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Alignor

      Diversity Leadership for Everyone

      Skills you'll gain: Influencing, Overcoming Objections, Active Listening, Conflict Management, Teamwork, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Interpersonal Communications, Team Management, Constructive Feedback, Communication, Communication Strategies, Team Leadership, Empathy, Stakeholder Engagement, Advocacy, Assertiveness, Persuasive Communication

      3.8
      Rating, 3.8 out of 5 stars
      ·
      13 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      YouTube Design: Banners & Profile Pics

      Skills you'll gain: Logo Design, Style Guides, Visual Design, Graphic and Visual Design, Design Elements And Principles, Technical Documentation

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      A

      Alfaisal University | KLD

      استراتيجيات تمركز المنتج | Product Positioning Strategies

      Skills you'll gain: Brand Management, Branding, Product Management, Product Marketing, Product Lifecycle Management, Product Strategy, Brand Strategy, Product Knowledge, Brand Awareness, Product Promotion, Brand Loyalty, Marketing, Market Share

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      Designing the Future of Finance

      Skills you'll gain: FinTech, Financial Services, Banking Services, Financial Regulation, Application Programming Interface (API), Financial Data, Banking, Financial Regulations, Payment Systems, International Finance, Retail Banking, API Design, Finance, Interoperability, Open Source Technology, Strategic Thinking, Innovation, Data Access, General Data Protection Regulation (GDPR), Data Security

      Beginner · Course · 1 - 3 Months

    • Status: Preview
      Preview
      R

      Rutgers the State University of New Jersey

      Rutgers MBS: Introduction to Personal Care Science

      Skills you'll gain: Manufacturing Processes, Product Testing, Regulatory Compliance, Personal Care, Product Development, Laboratory Testing, Workforce Development, Packaging and Labeling, New Product Development, Quality Control, Entrepreneurship, Consumer Behaviour, Chemistry, Business

      Beginner · Course · 1 - 3 Months

    • C

      Coursera Project Network

      Enhance User Interface Design with Mood Boards in Miro

      Skills you'll gain: User Story, Design Thinking, User Experience Design, User Interface (UI) Design, Usability, Persona (User Experience), Mockups, Storyboarding

      Beginner · Guided Project · Less Than 2 Hours

    1…308309310…368

    In summary, here are 10 of our most popular customer engagement strategy courses

    • NotionAI for Beginners: Design a Product Launch: Coursera Project Network
    • The Beginner’s Guide to Business Negotiation : Coursera Instructor Network
    • Fundamentos del emprendimiento en la empresa familiar: Tecnológico de Monterrey
    • Gestão de RH e Desenvolvimento de Competências: Fundação Instituto de Administração
    • Climate change education: Banco Interamericano de Desarrollo
    • BigQuery Fundamentals for Snowflake Professionals: Google Cloud
    • Diversity Leadership for Everyone: Alignor
    • YouTube Design: Banners & Profile Pics: Coursera
    • استراتيجيات تمركز المنتج | Product Positioning Strategies: Alfaisal University | KLD
    • Designing the Future of Finance: Saïd Business School, University of Oxford

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Do Not Sell/Share
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok