Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Skillshare
Skills you'll gain: Typography, Graphic Design, Layout Design, Visual Design, Design Elements And Principles, Design Strategies
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Electronic Systems, Simulation and Simulation Software, Electronics Engineering, Electrical Engineering, Telecommunications, Engineering, Scientific, and Technical Instruments, Performance Testing, Electronic Components, Technical Design, Wireless Networks, Engineering Analysis, Network Analysis, Design, Design and Product, Grant Applications, Data Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado System
Skills you'll gain: Application Security, Vulnerability Assessments, Software Design, Threat Modeling, Open Web Application Security Project (OWASP), Secure Coding, Software Design Patterns, Software Architecture, Cryptography, Blockchain, Public Key Cryptography Standards (PKCS)
Intermediate · Course · 1 - 3 Months
University of Virginia
Skills you'll gain: Brainstorming, Design Thinking, Ideation, Creative Thinking, Innovation, Product Development, Human Centered Design, Product Design, Strategic Thinking, New Product Development, User Feedback, Prioritization, Customer experience improvement, Stakeholder Engagement, Data-Driven Decision-Making, Collaboration
Beginner · Course · 1 - 3 Months
Skills you'll gain: Responsible AI, AI Workflows, AI Orchestration, Agentic systems, Generative AI Agents, Artificial Intelligence, Coordination, AI Security, Data Ethics, Governance, Systems Architecture, Software Architecture, Scalability, Regulatory Compliance, Communication Strategies, Communication
Intermediate · Course · 1 - 4 Weeks

O.P. Jindal Global University
Skills you'll gain: Program Evaluation, Policy Analysis, Project Design, Public Policies, Program Development, Resource Allocation, Social Impact, Systems Thinking, Needs Assessment, Project Management, Qualitative Research, Stakeholder Engagement
Build toward a degree
Beginner · Course · 1 - 3 Months

University of North Texas
Skills you'll gain: Research Design, Research, Research Methodologies, Surveys, Qualitative Research, Scientific Methods, Business Research, Research Reports, Data Collection, Sample Size Determination, Analysis, Ethical Standards And Conduct, Decision Making, Probability & Statistics
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Brainstorming, Email Automation, AI Enablement, Concision, Large Language Modeling, Business Writing, Productivity, Organizational Skills
Beginner · Course · 1 - 4 Weeks

West Virginia University
Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Sales Training, Inside Sales, Selling Techniques, Business Strategy, Outside Sales, Recruitment
Mixed · Course · 1 - 4 Weeks
Skills you'll gain: API Design, Cloud API, Amazon CloudWatch, AI Security, Cloud Management, Security Controls, Application Performance Management, Redis, Load Balancing, Performance Testing, Network Monitoring, Incident Response, MLOps (Machine Learning Operations), GitHub, Python Programming, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Computer Aided Three-Dimensional Interactive Application (CATIA), 3D Modeling, Design Software
Beginner · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: React Native, Mobile Development, Responsive Web Design, Docker (Software), Azure DevOps, Restful API, Cross Platform Development, Microservices, Containerization, User Interface and User Experience (UI/UX) Design, DevOps, UI Components, ASP.NET, iOS Development, CI/CD, User Interface (UI) Design, .NET Framework, Unit Testing, Software Testing, Version Control
Intermediate · Specialization · 1 - 3 Months