Skills you'll gain: Inbound Calls, Customer experience improvement, Network Routing, Customer experience strategy (CX), Outbound Calls, Call Center Experience, Security Controls, Customer Inquiries, Process Optimization, Operational Efficiency, Service Level

Skills you'll gain: Responsible AI, Workplace inclusivity, Diversity and Inclusion, AI Enablement, AI Workflows, Organizational Leadership, Data Ethics, Team Leadership, Management Training And Development, Business Ethics, Innovation, Artificial Intelligence, Team Performance Management, Virtual Teams, Telecommuting, Adaptability, Ethical Standards And Conduct, Collaboration, Internal Communications, Culture Transformation

Skills you'll gain: Human Capital, Team Motivation, Hospitality, Human Resources Management and Planning, Staff Management, Workforce Development, Workforce Planning, Employee Training, Team Management, Organizational Strategy, Organizational Change, Recruitment

Skills you'll gain: Canva (Software), Color Theory, Design, Photo Editing, Graphic Design, Creative Design, Typography, Layout Design, Content Creation, Social Media, Digital Marketing

Skills you'll gain: Responsible AI, Data Ethics, Google Gemini, Customer Analysis, Marketing Analytics, Generative AI, Business Marketing, AI Enablement, Governance, AI Security, Sales Strategy, AI Personalization, Customer Insights, Marketing Strategies, ChatGPT, Forecasting, Automation, Analysis, Process Optimization, Visualization (Computer Graphics)

Skills you'll gain: Facebook, Content Performance Analysis, Customer Analysis, Social Media Marketing, Social Media, Customer Insights, Target Audience, Marketing Strategies, Online Advertising, Digital Marketing, Business Strategy

Skills you'll gain: Target Audience, Verbal Communication Skills, Crisis Management, Brand Strategy, Brand Awareness, Communication, Trustworthiness, Branding, Public Speaking, Brand Management, Storytelling, Professional Development, Personal Attributes, Social Media Content, Technology Strategies, Digital Media Strategy

Skills you'll gain: Digital Transformation, Serverless Computing, Containerization, Hybrid Cloud Computing, Cloud Infrastructure, Cloud Computing, Google Cloud Platform, Multi-Cloud, Cloud Services, Application Programming Interface (API), Microservices, Virtual Machines, Application Development

Skills you'll gain: Canva (Software), Graphic and Visual Design, Content Creation, Graphic Design, Social Media Marketing, Advertising

Skills you'll gain: Stakeholder Engagement, Business Risk Management, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Risk Analysis, Sustainable Business, Natural Resource Management, Sustainability Reporting, Needs Assessment, Cost Benefit Analysis, Human Capital, Social Impact, Decision Making

Skills you'll gain: Interactive Data Visualization, Infographics, Data Storytelling, Data Presentation, Data Visualization Software, User Experience Design, Multimedia, Statistical Visualization, Data Analysis, Information Architecture, Design Elements And Principles

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI Product Strategy