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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


  • G

    Google Cloud

    Configuring MongoDB Atlas with BigQuery Dataflow Templates

    Skills you'll gain: MongoDB, Dataflow, Applied Machine Learning, Google Cloud Platform, Data Pipelines, Big Data, Data Integration, Data Migration, Data Analysis

    Intermediate · Project · Less Than 2 Hours

  • C

    Coursera

    Cómo Guardar Diseños de Canva en Mailchimp

    Skills you'll gain: Email Marketing, Campaign Management, Personalized Service, Marketing Materials, Content Creation, Branding

    Beginner · Guided Project · Less Than 2 Hours

  • C

    Coursera

    Richte dein Budget und deine Werbung auf Facebook ein

    Skills you'll gain: Facebook, Marketing Budgets, Budget Management, Advertising, Paid media, Social Media Content, Social Media Campaigns, Social Media, Content Performance Analysis, Customer Insights, Business Strategy, User Research, Business Analysis

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    UBITS

    Negociación y gestión de métricas

    Skills you'll gain: Negotiation, Overcoming Objections, Customer Relationship Management, Rapport Building, Stakeholder Management, Sales, Sales Strategy, Customer Relationship Building, Influencing, Stakeholder Engagement, Sales Pipelines, Persuasive Communication, Environmental Social And Corporate Governance (ESG), Dashboard

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    W

    Whizlabs

    Design and Implement a Source Control Strategy

    Skills you'll gain: Application Deployment, Azure DevOps, Continuous Deployment, Git (Version Control System), Version Control, Microsoft Azure, Release Management, Code Review

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Illinois Urbana-Champaign

    Éthique, culture et perspectives mondiales

    Skills you'll gain: Business Ethics, Cultural Diversity, Intercultural Competence, Global Marketing, Stakeholder Management, Stakeholder Analysis, Brand Awareness, Consumer Behaviour, Decision Making, Case Studies

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Agile Product Owner Level 2 – Certification & Mock Exams

    Skills you'll gain: Backlogs, Product Strategy, Agile Product Development, Stakeholder Management, Business Modeling, Forecasting, Product Planning, Release Management, Product Roadmaps, Product Management, Agile Methodology, Sprint Planning, User Story, Customer Advocacy, Agile Project Management, Delegation Skills, Prioritization, Contract Management, Business Metrics

    Intermediate · Course · 3 - 6 Months

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Migration Hub Refactor Spaces

    Skills you'll gain: Amazon Web Services, Microservices, Software Architecture, Cloud Deployment, Application Deployment, Infrastructure Architecture, Enterprise Application Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Macquarie University

    공급망 관리: 세계로 진출하라

    Skills you'll gain: Strategic Sourcing, Supply Chain Management, Procurement, Logistics, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Corporate Sustainability, Risk Management, Decision Making

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    AI-Augmented Procurement in Government

    Skills you'll gain: AI Enablement, Scalability, Strategic Sourcing, Business Transformation, Process Improvement, Organizational Change, Overcoming Objections, Workflow Management, Resource Management, Key Performance Indicators (KPIs), Stakeholder Engagement, Stakeholder Management, Market Opportunities, Customer Success Management

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    E

    EDUCBA

    Mastering Agile: Apply & Adapt Principles for Value Delivery

    Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization

    Mixed · Course · 1 - 4 Weeks

  • Status: Free
    Free
    A

    Amazon Web Services

    Getting Started with Amazon Timestream

    Skills you'll gain: Amazon Web Services, Data Management, Time Series Analysis and Forecasting, Real Time Data

    Beginner · Course · 1 - 4 Weeks

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1…349350351…384

In summary, here are 10 of our most popular customer service courses

  • Configuring MongoDB Atlas with BigQuery Dataflow Templates: Google Cloud
  • Cómo Guardar Diseños de Canva en Mailchimp: Coursera
  • Richte dein Budget und deine Werbung auf Facebook ein: Coursera
  • Negociación y gestión de métricas: UBITS
  • Design and Implement a Source Control Strategy: Whizlabs
  • Éthique, culture et perspectives mondiales: University of Illinois Urbana-Champaign
  • Agile Product Owner Level 2 – Certification & Mock Exams: Packt
  • Getting Started with Migration Hub Refactor Spaces: Amazon Web Services
  • 공급망 관리: 세계로 진출하라: Macquarie University
  • AI-Augmented Procurement in Government: University of Maryland, College Park

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