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Customer Service Courses

Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.


Popular Customer Service Courses and Certifications


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    EDUCBA

    PMI-ACP Exam Prep: Agile Foundations & Planning

    Skills you'll gain: Stakeholder Management, Agile Project Management, Stakeholder Engagement, Sprint Planning, Agile Methodology, Project Planning, Requirements Management, Release Management, Backlogs, Sprint Retrospectives, Project Scoping, Kanban Principles, User Story, Prioritization, Estimation

    Mixed · Course · 1 - 4 Weeks

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    Google Cloud

    Essential Google Cloud Infrastructure: Core Services 한국어

    Skills you'll gain: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability

    Intermediate · Course · 1 - 3 Months

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    Packt

    MuleSoft for Salesforce Developers

    Skills you'll gain: API Design, Restful API, Application Programming Interface (API), Test Automation, Data Mapping, Application Deployment, Cloud Deployment, Salesforce, Robotic Process Automation, Business Process Automation, Software Testing, Data Integration, API Testing, Architectural Design, Software Development Tools, Artificial Intelligence, Artificial Intelligence and Machine Learning (AI/ML)

    Intermediate · Course · 3 - 6 Months

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    Goldman Sachs

    Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत

    Skills you'll gain: Business Marketing, Competitive Analysis, Value Propositions, Business Strategies, Go To Market Strategy, Market Opportunities, Market Research, Target Market, Customer Insights, Consumer Behaviour, Customer experience strategy (CX)

    Mixed · Course · 1 - 4 Weeks

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    Board Infinity

    Advanced Hibernate Techniques

    Skills you'll gain: Hibernate (Java), Multi-Tenant Cloud Environments, Object-Relational Mapping, Spring Boot, Performance Tuning, Java, Data Modeling

    Intermediate · Course · 1 - 4 Weeks

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    Whizlabs

    GCP: Compute Services

    Skills you'll gain: Kubernetes, Google Cloud Platform, Serverless Computing, Cloud Infrastructure, Cloud Computing Architecture, Cloud Services, Cloud Computing, Infrastructure As A Service (IaaS), Cloud Management, Application Deployment, Virtual Machines, Containerization, Load Balancing, Command-Line Interface

    Intermediate · Course · 1 - 4 Weeks

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    LearnKartS

    Agile Project Management Frameworks and Methodologies

    Skills you'll gain: Agile Project Management, Agile Software Development, Agile Methodology, Sprint Retrospectives, Project Scoping, Project Management Life Cycle, Sprint Planning, Project Management, User Story, Project Documentation, Backlogs, Scope Management, Kanban Principles, Waterfall Methodology, Lean Methodologies

    Intermediate · Course · 1 - 4 Weeks

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    Pearson

    AWS Developer: Unit 8

    Skills you'll gain: Amazon S3, Amazon Web Services, Amazon DynamoDB, Data Storage, Command-Line Interface, Cloud Storage, Database Management, NoSQL, Databases, Database Administration, Relational Databases, Network Routing

    Intermediate · Course · 1 - 4 Weeks

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    Google Cloud

    Reliable Cloud Infrastructure: Design & Process italiano

    Skills you'll gain: Application Deployment, Microservices, Cloud Infrastructure, API Design, Kubernetes, Google App Engine, Restful API, Cloud Computing Architecture, CI/CD, Google Cloud Platform, Cloud Applications, Cloud Computing, Cloud Storage, Network Architecture, DevOps, Cloud Security, Systems Design, Service Level, Scalability, Service Design

    Advanced · Course · 1 - 3 Months

  • Status: Free
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    Coursera

    Strömungsimulation einer Kreiselpumpe

    Skills you'll gain: Simulation and Simulation Software, Simulations, Engineering Analysis, Computer-Aided Design, Pump Stations, Mechanical Design, Hydraulics, Cloud Computing

    Beginner · Guided Project · Less Than 2 Hours

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    Packt

    Advanced Management and Exam Preparation for Microsoft Teams

    Skills you'll gain: Microsoft Teams, Microsoft 365, System Monitoring, Compliance Management, Network Troubleshooting, Technical Support and Services, Windows PowerShell, Virtual Teams, Security Management, Multi-Factor Authentication, Configuration Management

    Intermediate · Course · 1 - 3 Months

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    Infosec

    Network Traffic Analysis for Incident Response

    Skills you'll gain: Event Monitoring, OSI Models, Network Monitoring, Network Protocols, Cyber Threat Intelligence, Network Analysis, Network Troubleshooting, TCP/IP, Distributed Denial-Of-Service (DDoS) Attacks, Threat Detection, General Networking, Network Security, Incident Response, Command-Line Interface

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer service courses

  • PMI-ACP Exam Prep: Agile Foundations & Planning: EDUCBA
  • Essential Google Cloud Infrastructure: Core Services 한국어: Google Cloud
  • MuleSoft for Salesforce Developers: Packt
  • Goldman Sachs 10,000 Women के साथ, ग्राहकों और प्रतिस्पर्धा के मूल सिद्धांत: Goldman Sachs
  • Advanced Hibernate Techniques: Board Infinity
  • GCP: Compute Services: Whizlabs
  • Agile Project Management Frameworks and Methodologies: LearnKartS
  • AWS Developer: Unit 8: Pearson
  • Reliable Cloud Infrastructure: Design & Process italiano: Google Cloud
  • Strömungsimulation einer Kreiselpumpe: Coursera

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