Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Skills you'll gain: Cloud Computing Architecture, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Cloud Computing, Solution Architecture, Process Optimization, Cloud Security, Case Studies, Cloud Management, Configuration Management, Site Reliability Engineering, Cloud Deployment, Business Requirements, Cost Reduction
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Gemini, Google Cloud Platform, Customer Analysis, Generative AI, Marketing Analytics, Analytics, Advanced Analytics, Customer Insights, Data-Driven Decision-Making, Data Analysis, Predictive Modeling, Forecasting
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Gemini, Service Management, Scripting, Document Management, Collaborative Software, Configuration Management, System Configuration, Application Development, Security Controls
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cloud Deployment, Microsoft Azure, Cloud Applications, Application Deployment, Application Programming Interface (API), Authentications, Payment Systems, Authorization (Computing), Role-Based Access Control (RBAC), UI Components, Identity and Access Management, Database Management, Transaction Processing, User Interface (UI)
Advanced · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Sharing, Data Pipelines, Metadata Management, Google Cloud Platform, Data Migration, Data Processing, Big Data, Data Integration, Cloud Storage, Data Warehousing, Data Management, Data Lakes, Data Import/Export, Data Transformation, Apache Spark, Serverless Computing
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Service Level, Application Performance Management, Google Cloud Platform, System Monitoring, Network Monitoring, Event Monitoring, Identity and Access Management, Performance Tuning, Continuous Monitoring, Real Time Data, Data Access, Query Languages
Beginner · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Proxy Servers, Firewall, Identity and Access Management, Network Monitoring, Cloud Security, Google Cloud Platform, Intrusion Detection and Prevention, Threat Detection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Network Security, Cloud Security, Proxy Servers, Google Cloud Platform, Firewall, Infrastructure Security, Network Monitoring, Intrusion Detection and Prevention, Threat Detection, Identity and Access Management, Hardening
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Cloud Security, Cloud Computing Architecture, Network Planning And Design, Cloud Infrastructure, Google Cloud Platform, Cloud Solutions, Solution Architecture, Cloud Computing, Process Analysis, IT Infrastructure, Infrastructure Architecture, Cloud Deployment, Process Optimization, Cloud Platforms, Cloud Management, Key Performance Indicators (KPIs), Cost Reduction, Business Requirements
Advanced · Course · 1 - 3 Months

Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Applications, Cloud Management, Cloud Computing, Network Planning And Design, Software Architecture, Cloud Infrastructure, Network Performance Management, Data Management, DevOps, Data Storage, Performance Tuning, Maintainability, CI/CD, Data Centers, Resource Utilization, Capacity Management, Design Software, Generative AI
Beginner · Course · 3 - 6 Months

Skills you'll gain: Google Gemini, Marketing Strategies, Customer Analysis, Big Data, Forecasting, Customer Insights, Predictive Analytics, Analytics, Target Audience, Data Analysis, Marketing Analytics, Artificial Intelligence, Google Cloud Platform, Generative AI
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Cloud Management, Data Governance, Performance Tuning, Microsoft Azure, Scalability, Data Management, Cloud Security, Azure Active Directory, Big Data, Data Security
Mixed · Course · 1 - 3 Months