Customer service courses can help you learn effective communication, conflict resolution, customer relationship management, and service excellence. You can build skills in active listening, empathy, and problem-solving, which are crucial for addressing customer needs and enhancing satisfaction. Many courses introduce tools like CRM software, feedback management systems, and chatbots, which help streamline interactions and improve service delivery.

Google Cloud
Skills you'll gain: Google Gemini, Google Workspace, Collaborative Software, Email Automation, Application Deployment, Google Cloud Platform, Data Integration, AI Enablement, Identity and Access Management, Application Programming Interface (API), Productivity Software, OAuth, Calendar Management, Authentications, Configuration Management, Data Store
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Data Pipelines, Google Cloud Platform, Data Processing, Data Storage, Cloud Engineering, Systems Design, Data Infrastructure, Data Management, Data Architecture, Data Integration, Data Analysis, Automation
Advanced · Course · 1 - 3 Months

Skills you'll gain: Metadata Management, Extract, Transform, Load, Data Migration, Google Cloud Platform, Data Pipelines, Data Import/Export, Apache Airflow, Data Infrastructure, Data Sharing, Data Processing, Data Integration, Cloud Storage, Data Storage, Apache Spark, Real Time Data, Serverless Computing
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Mapping, Extract, Transform, Load, Data Validation, Workflow Management, JSON, Fraud detection, Extensible Markup Language (XML), Metadata Management, Process Design, Data Integration, Data Cleansing, Data Transformation, Data Pipelines, Data Processing, Anomaly Detection, Data Modeling, Credit/Debit Card Processing
Mixed · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Change Management, Organizational Change, Employee Training, Google Workspace, Training and Development, Process Management, Customer Success Management, Organizational Effectiveness, Organizational Strategy, Internal Communications, Needs Assessment, Communication Strategies, Stakeholder Engagement
Intermediate · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Site Reliability Engineering, Continuous Delivery, Continuous Integration, DevOps, Safety Culture, Culture Transformation, Service Level, System Monitoring, Application Performance Management, Team Oriented, Software Development Methodologies, Change Management, Automation, Data-Driven Decision-Making
Beginner · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Firewall, Threat Modeling, Network Security, Cloud Security, Network Administration, Cloud Computing, Security Controls
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Looker (Software), Data-Driven Decision-Making, Data Transformation, Analytics, Data Manipulation, Data Analysis, Big Data, Google Cloud Platform, Data Processing, Dashboard, Data Visualization Software, Business Intelligence, Exploratory Data Analysis, Cloud Storage, Data Storage, Data Warehousing, SQL
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud Applications, Cloud Development, Application Development, Cloud API, API Gateway, Cloud-Based Integration, Application Programming Interface (API), Serverless Computing, Authentications, Identity and Access Management, Event-Driven Programming, Node.JS, Microservices, Authorization (Computing)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Clinical Documentation, Quality Assurance, Anomaly Detection, AI Workflows, AI Enablement, Clinical Monitoring, Generative AI, AI Security, Microsoft Azure, Responsible AI, Healthcare Industry Knowledge, Health Care Procedure and Regulation, Health Informatics, Regulatory Compliance, Unstructured Data, Natural Language Processing, Continuous Monitoring, Speech Language Pathology, Real Time Data
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: AI Security, LLM Application, Open Web Application Security Project (OWASP), Large Language Modeling, Model Deployment, Prompt Engineering, API Gateway, Security Controls, Responsible AI, Application Programming Interface (API), System Configuration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Change Management, Organizational Change, Stakeholder Engagement, Google Workspace, Stakeholder Communications, Customer Success Management, Training and Development, Customer Engagement, Employee Training, Strategic Communication, Communication Strategies, Needs Assessment
Intermediate · Course · 1 - 3 Months