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Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    C

    Coursera

    GenAI for Customer Communication

    Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free
    Free
    P

    Parsons School of Design, The New School

    Economics: Society, Markets, and [In]equality

    Skills you'll gain: Economics, Policy, and Social Studies, Socioeconomics, Economics, Market Dynamics, Social Justice, Economic Development, Labor Relations, Sustainable Development, International Relations, World History, Global Marketing, Behavioral Economics, Innovation, Leadership, Critical Thinking, Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    55 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    CRM, Dados e o Futuro Centrado no Cliente

    Skills you'll gain: Customer Relationship Management, Customer Data Management, Data-Driven Decision-Making, Sales Management, Big Data, Customer Insights, Customer Acquisition Management, Customer experience strategy (CX), Customer Retention, Target Market, Business Metrics, Analytics, Consumer Behaviour, Artificial Intelligence

    4.6
    Rating, 4.6 out of 5 stars
    ·
    52 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    USO

    Making Your Military Transition a Transformation

    Skills you'll gain: Professional Networking, Self-Awareness, Personal Development, LinkedIn, Professional Development, Interviewing Skills, Resilience, Adaptability, Communication Strategies, Goal Setting, Community Development, Decision Making, Planning, Entrepreneurship

    4.3
    Rating, 4.3 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Packt

    Arduino Programming and Project Development

    Skills you'll gain: Object Oriented Programming (OOP), Object Oriented Design, Basic Electrical Systems, Wireless Networks, C and C++, Computer Programming, Control Systems, Interactive Design, Software Installation, Electronic Components, C++ (Programming Language), Electronics, Display Devices, Embedded Software, Embedded Systems, Robotics, Computer Programming Tools, Development Environment, Integrated Development Environments, Electrical Wiring

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    B

    Board Infinity

    Cybersecurity Fundamentals with Cisco Tools

    Skills you'll gain: Business Continuity Planning, Incident Response, Risk Mitigation, Cyber Threat Hunting, Risk Management Framework, Cyber Risk, Risk Management, Computer Security Incident Management, Risk Analysis, Threat Management, Cybersecurity, IT Management, Vulnerability Management, Security Management, Enterprise Risk Management (ERM), Network Security, Cyber Security Policies, Business Risk Management, Cyber Threat Intelligence, Disaster Recovery

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    O

    Oracle

    Oracle Cloud Infrastructure Generative AI Professional

    Skills you'll gain: LangChain, Large Language Modeling, LLM Application, Generative AI, Retrieval-Augmented Generation, Vector Databases, Oracle Cloud, Prompt Engineering, Embeddings, Model Deployment

    4.8
    Rating, 4.8 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    E

    EDUCBA

    Forensic Accounting: Detect, Investigate & Prevent Fraud

    Skills you'll gain: Investigation, Fraud detection, Auditing, Litigation Support, Accounting, Report Writing, Due Diligence, Employee Training, Internal Controls, Risk Analysis, International Finance, Compliance Training, Analytical Skills

    4.9
    Rating, 4.9 out of 5 stars
    ·
    20 reviews

    Mixed · Course · 1 - 4 Weeks

  • C

    Coursera

    Cómo crear tu marca personal usando Canva

    Skills you'll gain: Canva (Software), Logo Design, Graphic Design, Branding, Content Creation, Target Audience, Presentations, Customer Engagement, Social Media Content, Brand Awareness, Creativity, Social Media, Social Media Marketing

    4.5
    Rating, 4.5 out of 5 stars
    ·
    44 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    S

    SkillUp

    Generative AI: Revolutionizing the Product Owner Role

    Skills you'll gain: AI Product Strategy, Responsible AI, Google Gemini, Product Management, AI Enablement, Artificial Intelligence, Stakeholder Engagement

    4.8
    Rating, 4.8 out of 5 stars
    ·
    30 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Performance Optimization and Scalability

    Skills you'll gain: Load Balancing, Scalability, Performance Tuning, Software Architecture, Microsoft Copilot, Application Design, Performance Testing, Systems Architecture, Application Performance Management, Distributed Computing, Database Management, Middleware, SQL

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    A

    Alfaisal University | KLD

    إدارة المعرفة | Knowledge Management

    Skills you'll gain: Knowledge Transfer, Information Management, Organizational Strategy, Organizational Structure, Competitive Intelligence, Business Strategy, Content Management, Performance Measurement, Employee Training, Decision Making

    4.8
    Rating, 4.8 out of 5 stars
    ·
    102 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to service design

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In summary, here are 10 of our most popular service design courses

  • GenAI for Customer Communication: Coursera
  • Economics: Society, Markets, and [In]equality: Parsons School of Design, The New School
  • CRM, Dados e o Futuro Centrado no Cliente: Fundação Instituto de Administração
  • Making Your Military Transition a Transformation: USO
  • Arduino Programming and Project Development: Packt
  • Cybersecurity Fundamentals with Cisco Tools: Board Infinity
  • Oracle Cloud Infrastructure Generative AI Professional: Oracle
  • Forensic Accounting: Detect, Investigate & Prevent Fraud: EDUCBA
  • Cómo crear tu marca personal usando Canva: Coursera
  • Generative AI: Revolutionizing the Product Owner Role: SkillUp

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