• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
​
Log In
Join for Free
  • Browse
  • Service Design

Service Design Courses

Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.


Popular Service Design Courses and Certifications


  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    A Technical Leader's Qualities and Effectiveness

    Skills you'll gain: Stakeholder Management, Technical Management, Engineering Management, Negotiation, Mentorship, Leadership, Courage, Growth Mindedness, Business Leadership, Team Leadership, Office Management, Collaboration, Professional Development, Visionary, Personal Development, Accountability, Positivity, Resilience

    Build toward a degree

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Learning TensorFlow: the Hello World of Machine Learning

    Skills you'll gain: Tensorflow, Google Cloud Platform, Scripting, Artificial Neural Networks, Machine Learning, Supervised Learning, Deep Learning, Cloud Computing, Development Environment

    4
    Rating, 4 out of 5 stars
    ·
    20 reviews

    Beginner · Project · Less Than 2 Hours

  • C

    Coursera

    Crear un Kit de Bienvenida para el Cliente con Canva

    Skills you'll gain: Canva (Software), Marketing Materials, Workflow Management, Graphic Design, Design Strategies, Customer Engagement, Layout Design, Design, Digital Publishing, Marketing, Entrepreneurship, Design Elements And Principles, Business

    4.7
    Rating, 4.7 out of 5 stars
    ·
    15 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free
    Free
    É

    École normale supérieure

    Approximation Algorithms Part II

    Skills you'll gain: Theoretical Computer Science, Combinatorics, Algorithms, Advanced Mathematics, Linear Algebra, Mathematical Modeling, Probability

    4.8
    Rating, 4.8 out of 5 stars
    ·
    46 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Leeds

    An Introduction to Logic for Computer Science

    Skills you'll gain: Logical Reasoning, Computational Logic, Computational Thinking, Algorithms, Theoretical Computer Science, Artificial Intelligence, Cryptography, Graph Theory

    4.6
    Rating, 4.6 out of 5 stars
    ·
    32 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    System Dynamics

    Skills you'll gain: Systems Thinking, Simulations, Simulation and Simulation Software, Process Flow Diagrams, Systems Analysis, Complex Problem Solving, Diagram Design, Growth Strategies, Market Dynamics, Business Modeling, Decision Making

    4.7
    Rating, 4.7 out of 5 stars
    ·
    9 reviews

    Advanced · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    F

    Fractal Analytics

    Generative AI for Business - A Leaders' Handbook

    Skills you'll gain: Generative AI, Generative Model Architectures, AI Product Strategy, Generative Adversarial Networks (GANs), Business Leadership, Responsible AI, Key Performance Indicators (KPIs), Market Opportunities, Customer experience improvement, Corporate Strategy, Data Ethics, Business Ethics, Business Metrics, Customer Engagement, Governance

    4.3
    Rating, 4.3 out of 5 stars
    ·
    35 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    M

    Michigan State University

    Digital Painting Specialization

    Skills you'll gain: Color Theory, Adobe Illustrator, Digital Design, Creativity, Image Quality, Design

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    D

    Duke University

    Telehealth: Essentials, Teamwork, and Neurologic Exam

    Skills you'll gain: Neurology, Telehealth, Patient Evaluation, Teamwork, Patient Communication, Collaboration, Patient Education And Counseling, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Clinical Assessment, Patient-centered Care, Patient Treatment, Primary Care, Health Care, Health Systems, Telecommunications, Care Management, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    27 reviews

    Beginner · Specialization · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Maryland, College Park

    Fundamentals of Digital Marketing

    Skills you'll gain: Search Engine Marketing, Search Engine Optimization, Web Analytics and SEO, Digital Marketing, Online Advertising, Return On Investment, Media Planning, Consumer Behaviour, Cross-Channel Marketing, Digital Advertising, Marketing Channel, Social Media Marketing, Marketing Strategies, Marketing Effectiveness, Paid media, Network Model, Business-To-Consumer, Marketing Analytics, Business Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Skillshare

    Notion for Beginners: Master the Core Features

    Skills you'll gain: Information Architecture, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, File Management, Collaboration, User Accounts, Databases

    4.8
    Rating, 4.8 out of 5 stars
    ·
    6 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Diseño de Actividades con PhET para la Educación STEM

    Skills you'll gain: Mathematics Education, Simulation and Simulation Software, Interactive Design, Research, Experimentation, Chemistry, Physics, Biology

    4.9
    Rating, 4.9 out of 5 stars
    ·
    142 reviews

    Intermediate · Course · 1 - 3 Months

Searches related to service design

service design thinking
medical device design
effective service innovation by design in hotel management
free service design
designing and building ai products and services
business service design
服務模式的體驗、設計與創新:從痛點到賣點 (experience, design, and innovation of service models: from pain points to selling points)
1…389390391…758

In summary, here are 10 of our most popular service design courses

  • A Technical Leader's Qualities and Effectiveness: University of Colorado Boulder
  • Learning TensorFlow: the Hello World of Machine Learning: Google Cloud
  • Crear un Kit de Bienvenida para el Cliente con Canva: Coursera
  • Approximation Algorithms Part II: École normale supérieure
  • An Introduction to Logic for Computer Science: University of Leeds
  • System Dynamics: Fundação Instituto de Administração
  • Generative AI for Business - A Leaders' Handbook: Fractal Analytics
  • Digital Painting Specialization: Michigan State University
  • Telehealth: Essentials, Teamwork, and Neurologic Exam: Duke University
  • Fundamentals of Digital Marketing: University of Maryland, College Park

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2026 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok