
Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Conflict Management, Constructive Feedback, Team Leadership, Team Building, Negotiation, Coaching, Trustworthiness, Performance Management, Relationship Building, Collaboration, Empathy, Active Listening, Communication
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Intercultural Competence, Compassion, Cultural Diversity, Empathy, Emotional Intelligence, Personal Development, Mindfulness, Self-Awareness, Liberal Arts, Resilience, Active Listening, Curiosity, Creativity
Beginner · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening
Intermediate · Course · 1 - 4 Weeks

Berklee
Skills you'll gain: Music, Active Listening, Musical Composition, Instrumental Music, Mindfulness, Self-Awareness, Stress Management, World Music, Mental Health, Mental Concentration, Emotional Intelligence, Resilience, Respiration
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Employee Coaching, Coaching, Employee Performance Management, Management Training And Development, Constructive Feedback, Performance Improvement, Empowerment, Problem Solving, Active Listening, Communication, Self-Awareness
Beginner · Course · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Inquiries, Teamwork, Data Entry, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Packt
Skills you'll gain: Constructive Feedback, Communication, Business Communication, Interpersonal Communications, Emotional Intelligence, Social Skills, Tactfulness, Empathy, Performance Management, Growth Mindedness, Collaboration, Personal Development
Beginner · Course · 1 - 4 Weeks

IESE Business School
Skills you'll gain: Storytelling, Public Speaking, Oral Expression, Presentations, Verbal Communication Skills, Persuasive Communication, Content Creation, Drive Engagement, Writing, Non-Verbal Communication, Active Listening
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

Lecturio
Skills you'll gain: Constructive Feedback, Patient Communication, Active Listening, Advocacy, Rapport Building, Conflict Management, Teamwork, Interpersonal Communications, Communication Strategies, Collaboration, Professionalism, Emotional Intelligence, Nursing and Patient Care, Diversity Awareness, Empathy, Communication, Workplace inclusivity
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Active Listening, Empathy, Compassion, Diversity and Inclusion, Team Building, Emotional Intelligence, Leadership and Management, Leadership, Self-Awareness, Collaboration, Employee Engagement, Adaptability, Workforce Management
Mixed · Course · 3 - 6 Months