Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Macquarie University
Skills you'll gain: Video Production, Infographics, Course Development, Multimedia, Peer Review, Discussion Facilitation, Content Creation, Constructive Feedback, Instructional Design, Education Software and Technology, Design Thinking, Pedagogy, Media Production, Learning Management Systems, Teaching, Design, Collaborative Software, Planning, Virtual Environment, End User Training and Support
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Data Science, Data Management, Data Analysis, Data-Driven Decision-Making, Project Design, Performance Metric, Software Engineering, Machine Learning, Predictive Modeling, Statistical Inference
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Medical Privacy, Medical Records, Healthcare Ethics, Medical Office Procedures, Conflict Management, Health Information Management, Patient Communication, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Cultural Responsiveness, Patient Registration, Medical History Documentation, Care Coordination, Patient-centered Care, Professionalism, Professional Development, Verbal Communication Skills, Time Management, Emotional Intelligence, Teamwork
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Style Guides, Design, Adobe Creative Cloud, Visual Design, Workflow Management, Design Elements And Principles, Graphic Design, Graphic and Visual Design, Collaborative Software, Photo Editing, Creative Design, Editing, Typography, Content Creation, Branding, Generative AI Agents, Generative AI, AI Personalization, Social Media Strategy, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Blockchain, Transaction Processing, Secure Coding, Distributed Computing, Application Security, Data Integrity, Integrated Development Environments, Program Development, Cryptography, Application Deployment, Development Environment, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Digital Assets, Asset Management, Metadata Management, Content Management, Workflow Management, Data Management, Information Management, Digital Content, Data Architecture, Information Architecture, Solution Delivery, Brand Management, Enterprise Architecture, Business Systems Analysis, Cloud Computing, Benchmarking, Vendor Management, Scalability, Hybrid Cloud Computing
Beginner · Course · 1 - 3 Months

University of California San Diego
Skills you'll gain: Big Data, Apache Hadoop, Scalability, Data Processing, Data Science, Distributed Computing, Unstructured Data, Data Infrastructure, Data Analysis
Mixed · Course · 1 - 3 Months

Harvard Business Review
Skills you'll gain: Presentations, Conflict Management, Delegation Skills, Influencing, Constructive Feedback, Data Storytelling, Emotional Intelligence, Trustworthiness, Diversity and Inclusion, Team Leadership, Team Building, Verbal Communication Skills, Professional Networking, Negotiation, Persuasive Communication, Overcoming Objections, Public Speaking, Leadership, Relationship Building, Communication Strategies
Intermediate · Specialization · 1 - 3 Months

University of Minnesota
Skills you'll gain: Compensation Management, Compensation Strategy, Compensation and Benefits, Payroll, Benefits Administration, Human Resource Strategy, Labor Compliance, Workers Compensation, Employee Retention, Employee Performance Management, Payroll Tax, Employee Engagement
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Salesforce Development, Marketing Automation, User Experience, Content Management, UI Components, Cloud Development, Customer Service, Cloud Management, Dashboard, Cloud Services, Encryption, Business Strategy
Beginner · Course · 3 - 6 Months

Skills you'll gain: File Systems, Red Hat Enterprise Linux, Linux, User Accounts, Software Installation, System Monitoring, File Management, Package and Software Management, Linux Commands, Operating System Administration, General Networking, Command-Line Interface, Authorization (Computing), UI Components
Beginner · Course · 1 - 3 Months

MedCerts
Skills you'll gain: Healthcare Ethics, Conflict Management, Patient Communication, Child Development, Cultural Responsiveness, Human Development, Mental Health Diseases and Disorders, Gerontology, Patient-centered Care, Professionalism, Professional Development, Pediatrics, Verbal Communication Skills, Time Management, Mental Health, Emotional Intelligence, Ethical Standards And Conduct, Psychiatric And Mental Health Nursing, Mental Health Therapies, Behavioral Health
Beginner · Specialization · 1 - 3 Months