Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Johns Hopkins University
Skills you'll gain: Generative Adversarial Networks (GANs), AI Security, Generative AI, Fraud detection, Model Evaluation, Feature Engineering, Cybersecurity, Cyber Security Strategy, Data Preprocessing, Anomaly Detection, Security Testing, Applied Machine Learning, Reinforcement Learning, Performance Tuning
Intermediate · Course · 1 - 3 Months

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Coordination, Patient Education And Counseling, Clinical Assessment, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Primary Care, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks
University of Minnesota
Skills you'll gain: Spreadsheet Software, Applied Machine Learning, Exploratory Data Analysis, Analysis, System Design and Implementation, Solution Design, Model Evaluation, Machine Learning Algorithms, Algorithms, Business Metrics
Mixed · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Presentation, Graphic and Visual Design, Data Storytelling, Design Elements And Principles, Plot (Graphics), Data Literacy, Exploratory Data Analysis, Scatter Plots
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Risk Mitigation, Business Process Modeling, Stakeholder Analysis, Risk Analysis, Project Scoping, Stakeholder Management, Process Flow Diagrams, Risk Management, Work Breakdown Structure, Stakeholder Engagement, Scope Management, Business Requirements, Presentations, Requirements Elicitation, Business Analysis, Looker (Software), Requirements Analysis, Project Management, Process Optimization, Data Analysis Software
Advanced · Course · 1 - 3 Months

HubSpot Academy
Skills you'll gain: Sales Management, Sales Enablement, HubSpot CRM, Data Visualization, Prospecting and Qualification, Sales Presentations, Persona Development, Sales Process, Inside Sales, Sales Strategy, Lead Generation, Sales Development, Employee Onboarding, Service Level Agreement, Sales Pipelines, Sales Prospecting, Sales, Employee Coaching, Target Audience, Customer Success Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Embedded Systems, Embedded Software, C (Programming Language), Electronic Hardware, Programming Principles, Control Systems, Computer Architecture, Computer Programming, Debugging, Data Storage
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Scanning, Vulnerability Assessments, Penetration Testing, Cyber Security Assessment, Network Security, Network Monitoring, Network Analysis, Operating Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Process Modeling, Systems Analysis, AI Workflows, Business Analysis, Generative AI, Stakeholder Communications, Systems Architecture, Solution Architecture, Business Process Automation, Stakeholder Analysis, ChatGPT, Technical Consulting, Software Architecture, Consulting, Systems Thinking, Business Communication
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Real-Time Operating Systems, Embedded Systems, Systems Architecture, Software Design, Software Architecture, Verification And Validation, System Design and Implementation, Code Review, Real Time Data, Performance Testing, Linux, Performance Tuning, Computer Vision, Debugging
Advanced · Course · 1 - 3 Months

Skills you'll gain: Course Development, Learning Management Systems, Information Architecture, Content Management, Design
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Canva (Software), Social Media Content, Social Media Marketing, Social Media, Marketing Design, Graphic Design, Content Creation, Style Guides, Marketing, Branding
Beginner · Guided Project · Less Than 2 Hours