Skills you'll gain: User Story, Agile Software Development, Usability Testing, New Product Development, Design Thinking, Agile Project Management, Agile Methodology, Scrum (Software Development), Product Management, Innovation, Continuous Delivery, Agile Product Development, Product Improvement, Product Testing, Customer Insights, Product Lifecycle Management, User Research, User Centered Design, Sprint Planning, Kanban Principles

Skills you'll gain: Responsible AI, Generative AI, Google Cloud Platform, Large Language Modeling, Artificial Intelligence and Machine Learning (AI/ML), Business Intelligence, Data Literacy, Data Ethics, Innovation, Unstructured Data

Skills you'll gain: Process Mapping, Process Analysis, Web Analytics, Dashboard, Process Design, Customer experience improvement, Driving engagement, Process Improvement and Optimization, User Feedback, Marketing Analytics, Customer Insights, Customer Analysis, Key Performance Indicators (KPIs), Analysis, Business Metrics, Data-Driven Decision-Making

Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Oil and Gas, Safety Training, Electrical Equipment, Occupational Safety and Health Administration (OSHA), Hazard Analysis, Workforce Development, Billing, Sustainable Development, Safety Standards, Sustainable Technologies, Supply Chain, Regulatory Affairs

Skills you'll gain: Salesforce, Business Process Automation, Agentic Workflows, Generative AI Agents, AI Enablement, Salesforce Development, Automation, AI Product Strategy, Business Workflow Analysis, Process Optimization, Responsible AI, Customer experience improvement, Case Studies, Scalability, Organizational Change, Performance Measurement

Skills you'll gain: Customer Retention, Customer Analysis, Business Metrics, Data Analysis, Performance Metric, Customer Insights, Analysis, Performance Measurement, Trend Analysis, Benchmarking, Key Performance Indicators (KPIs), Pareto Chart, Data-Driven Decision-Making, Customer experience strategy (CX), Descriptive Analytics, Predictive Analytics, Root Cause Analysis, Consumer Behaviour

Skills you'll gain: Applied Machine Learning, Classification Algorithms, Model Evaluation, Regression Analysis, AI Personalization, Machine Learning, Unsupervised Learning, Predictive Modeling, Supervised Learning, Bayesian Statistics, Logistic Regression, Statistical Modeling, Deep Learning, Feature Engineering, Data Mining, Decision Tree Learning, Data Preprocessing, Statistical Machine Learning, Text Mining, Machine Learning Algorithms

Skills you'll gain: Public Speaking, Presentations, Verbal Communication Skills, Non-Verbal Communication, Drive Engagement, Target Audience, Communication, Persuasive Communication, Strategic Communication, User Feedback, Customer Engagement, Assertiveness, Microsoft PowerPoint, Time Management, Adaptability

Skills you'll gain: Cloud Computing, Computer Security Awareness Training, Technical Support, Desktop Support, Hardware Troubleshooting, End User Training and Support, System Support, Network Support, Cybersecurity, Help Desk Support, Network Troubleshooting, Computer Hardware, Data Storage, Customer Service, Debugging, Information Technology Operations, Operating Systems

Skills you'll gain: Quality Management, Project Closure, Project Management, Quality Assurance, Team Leadership, Project Controls, Project Implementation, Leadership and Management, Project Risk Management, Data Storytelling, Project Documentation, Continuous Improvement Process, Stakeholder Communications, Data-Driven Decision-Making, Process Improvement, Risk Management, Meeting Facilitation, Strategic Thinking

Skills you'll gain: Customer experience improvement, Salesforce, Cloud-Based Integration, Amazon Web Services, Operational Excellence, Technology Strategies, Systems Integration, Operations, Business Valuation, Customer Service, Business, Digital Transformation, Business Transformation

Skills you'll gain: Inventory and Warehousing, Supply Chain Management, Business Continuity, Forecasting, Predictive Analytics, Logistics, Automation, Logistics Management, Real Time Data, Risk Mitigation, Risk Management, Case Studies, Business Ethics, Anomaly Detection, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence