Skills you'll gain: Target Audience, Customer experience improvement, Customer Analysis, Customer Engagement, Persona Development, Customer Insights, Market Research, Marketing Strategies, Data-Driven Decision-Making, Business Development, Consumer Behaviour, Data Analysis, Data Ethics

Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication

Skills you'll gain: HTML and CSS, Responsive Web Design, Web Design, Interaction Design, Usability, User Centered Design, Persona (User Experience), Adobe Photoshop, Figma (Design Software)

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Facebook, Target Audience, Customer Insights, Online Advertising, Advertising Campaigns, Digital Advertising, Advertising, Market Opportunities, Business Metrics, Content Performance Analysis, Data Import/Export

Skills you'll gain: Firewall, Ubuntu, Network Monitoring, TCP/IP, Data Storage, Network Protocols, Network Troubleshooting, Unix, General Networking, Linux, Unix Commands, Computer Networking, Command-Line Interface, Data Storage Technologies, Systems Administration, System Configuration, Network Security, File Management, Shell Script

Skills you'll gain: Emotional Intelligence, Agile Project Management, Program Management, Sprint Retrospectives, Project Portfolio Management, Negotiation, Agile Methodology, Project Controls, Project Risk Management, Team Leadership, Project Management, Quality Management, Leadership, Scaled Agile Framework, User Acceptance Testing (UAT), Decision Making, Continuous Improvement Process, User Feedback, Return On Investment

Skills you'll gain: Growth Mindedness, Empowerment, Personal Development, Emotional Intelligence, Resilience, Personal Attributes, Self-Awareness, Courage, Accountability, Personal Integrity, Lifelong Learning, Willingness To Learn, Assertiveness, Resourcefulness, Open Mindset, Goal Setting

Skills you'll gain: Data Transformation, Creative Design, Data Structures, Programming Principles, Software Visualization, Python Programming, Computer Programming, Interactive Design, Program Development, Predictive Modeling, Debugging

Skills you'll gain: Generative AI, Responsible AI, Risk Management, AI Product Strategy, Artificial Intelligence, LLM Application, Customer Service, Customer experience improvement, Automation, Digital Transformation

Skills you'll gain: Prompt Engineering, Marketing Strategies, Artificial Intelligence and Machine Learning (AI/ML), Strategic Marketing, Marketing Analytics, Artificial Intelligence, Generative AI, Agentic systems, Content Development and Management, Digital Marketing, Content Creation, Automation, Business Ethics, Customer experience improvement, Machine Learning, Natural Language Processing, Content Management, Creativity, Ethical Standards And Conduct, Interactive Data Visualization

Skills you'll gain: Digital Media Strategy, Social Media Marketing, Digital Marketing, Social Media, Marketing Communications, Digital Advertising, Marketing Channel, Customer Engagement, Media Strategy, Marketing, Advertising, User Feedback, Marketing Strategies, Target Audience, Consumer Behaviour, Communication, Mobile Banking