IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Malware Protection, Exploitation techniques, Database Management, Security Testing, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Assessment, Cryptography, Cybersecurity, Vulnerability Scanning, Hardening, Threat Detection, Data Import/Export, Public Key Infrastructure, MySQL, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Statistical Inference, Statistics, Data Analysis, Probability, Statistical Modeling, Statistical Analysis, Microsoft Excel, Probability Distribution, R Programming, Regression Analysis
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Agile Project Management, Scrum (Software Development), Sprint Planning, Software Development Methodologies, Sprint Retrospectives, Backlogs, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Business Ethics, Risk Analysis, SAS (Software), Compliance Training, Data Integrity, Human Centered Design, Accountability, Analytics, Diversity and Inclusion, Information Privacy, Data Governance
Beginner · Course · 1 - 4 Weeks

MathWorks
Skills you'll gain: User Interface and User Experience (UI/UX) Design, UI Components, Interactive Design, Data Sharing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Needs Assessment, Rapport Building, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Eindhoven University of Technology
Skills you'll gain: Business Process, Process Analysis, Process Improvement, Business Process Management, Data Mining, Business Process Modeling, Process Optimization, Data Processing, Real Time Data, Data Science, Verification And Validation, Data Validation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Scripting, Maintainability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Extract, Transform, Load, Data Pipelines, Data Integration, File Management, Scalability, Data Processing, Java, Data Transformation, Configuration Management
Mixed · Course · 1 - 4 Weeks

University of Geneva
Skills you'll gain: Financial Market, Capital Markets, Portfolio Management, Investments, Market Dynamics, Finance, Equities, Economics, Banking, Asset Management, Risk Management, Financial Analysis
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Telehealth, Health Technology, Continuous Quality Improvement (CQI), Health Equity, Health Care Procedure and Regulation, Health Care, Regulatory Compliance, Health Care Administration, Health Policy, Technical Support, Patient Communication, Patient-centered Care
Intermediate · Course · 1 - 4 Weeks