Johns Hopkins University
Skills you'll gain: Shiny (R Package), Rmarkdown, Exploratory Data Analysis, Regression Analysis, Version Control, Statistical Analysis, R Programming, Data Manipulation, Data Cleansing, Data Science, Statistical Inference, Predictive Modeling, Statistical Hypothesis Testing, Data Wrangling, Machine Learning Algorithms, Plotly, Plot (Graphics), Interactive Data Visualization, Machine Learning, GitHub
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, Product Support, AI Product Strategy, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Artificial Intelligence and Machine Learning (AI/ML), Customer experience improvement, Data Ethics, Customer Insights, Deep Learning, Automation, Machine Learning
Intermediate · Specialization · 1 - 3 Months

University of Michigan
Skills you'll gain: Negotiation, Contract Negotiation, Conflict Management, Mediation, Sales Strategy, Arbitration, Communication, Influencing, Planning, Decision Making, Ethical Standards And Conduct, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: HubSpot CRM, Digital Transformation, Customer Relationship Management, Customer Support, Business Transformation, Process Analysis, Business Systems, Technology Strategies, Process Improvement, Business Development
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Excel Formulas, Google Sheets, Service Level, Spreadsheet Software, Customer Data Management, Customer Support, Data Entry, Data Validation, Process Analysis, Data Analysis, Data Integration, Organizational Skills, Data Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: Cryptography, Encryption, Public Key Cryptography Standards (PKCS), Cybersecurity, Digital Communications, Authentications, Data Integrity, Algorithms, Computer Science
Mixed · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Google Cloud Platform, Virtual Machines, Generative AI Agents
Intermediate · Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Hypertext Markup Language (HTML), Web Design, Web Content Accessibility Guidelines, Web Design and Development, Usability, Semantic Web, Cascading Style Sheets (CSS), Cloud Hosting, Web Servers, Data Validation, File Transfer Protocol (FTP)
Beginner · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Prompt Engineering, Generative AI, AI Personalization, Large Language Modeling, Artificial Intelligence, ChatGPT, Training Programs, Personalized Service, Customer Service, Customer experience improvement, Customer Support, Ideation, Business Transformation, Innovation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design, Design Elements And Principles, Digital Design, Creative Design, Design and Product, Event Management, Computer Programming
Beginner · Guided Project · Less Than 2 Hours