
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

ESSEC Business School
Skills you'll gain: Negotiation, Communication, Conflict Management, Relationship Building, Leadership, Interpersonal Communications, Persuasive Communication, Value Propositions, Active Listening, Stakeholder Management
Beginner · Course · 1 - 3 Months
University of Pennsylvania
Skills you'll gain: Active Listening, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Interpersonal Communications, Business Communication, Strategic Communication, Trustworthiness, Rapport Building, Goal Setting, Relationship Building, Non-Verbal Communication, Cooperation, Negotiation, Competitive Analysis
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Social Media Marketing, Social Media Strategy, Social Media Management, Social Media Campaigns, Content Creation, Digital Marketing, Digital Advertising, Customer Engagement, Brand Awareness, Marketing Analytics, Target Audience
Beginner · Course · 1 - 3 Months

Yale University
Skills you'll gain: Student Support and Services, Working With Children, School Counseling, Personal Development, Stress Management, Classroom Management, Cultural Responsiveness, Empathy, Self-Awareness, Resilience, Relationship Building, Active Listening
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Learning Styles, Discussion Facilitation, Verbal Communication Skills, Public Speaking, Learning Strategies, Time Management, Communication, Writing, Personal Integrity, Organizational Skills, Active Listening, Higher Education, Research, Social Skills, Interpersonal Communications, Student Engagement, Vocabulary, Grammar, Editing, Ethical Standards And Conduct
Beginner · Specialization · 1 - 3 Months

Shanghai Jiao Tong University
Skills you'll gain: Public Speaking, Active Listening, English Language, Verbal Communication Skills, Communication, Critical Thinking, Creative Thinking, Stress Management, Adaptability, Self-Awareness
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Oral Comprehension, Vocabulary, English Language, Literacy, Language Competency, Language Learning
Beginner · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Interpersonal Communications, Stakeholder Communications, Communication, Sustainable Development, Communication Strategies, Cultural Responsiveness, Active Listening, Climate Change Adaptation
Beginner · Course · 1 - 4 Weeks
Georgia Institute of Technology
Skills you'll gain: Vocabulary, Verbal Communication Skills, English Language, Professionalism, Interpersonal Communications, Communication
Mixed · Course · 1 - 4 Weeks

University of Pennsylvania
Skills you'll gain: Influencing, Active Listening, Negotiation, Communication, Communication Strategies, Persuasive Communication, Verbal Communication Skills, Contract Negotiation, Trustworthiness, Leadership, Interpersonal Communications, Business Communication, Strategic Communication, Relationship Building, Initiative and Leadership, Professional Networking, Innovation, Growth Mindedness, Personal Development, Optimism
Beginner · Specialization · 1 - 3 Months