
Skills you'll gain: Call Center Experience, Customer Complaint Resolution, De-escalation Techniques, Conflict Management, Customer Service, Customer Relationship Building, Interviewing Skills, Problem Solving, Professionalism, Keyword Research, Verbal Communication Skills, Communication, LinkedIn
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Strategic Marketing, Marketing Analytics, Marketing Strategies, Digital Marketing, Marketing, Consumer Behaviour, Sales Strategy, Customer Analysis, Marketing Strategy and Techniques, Data-Driven Decision-Making, Data Visualization Software, Customer Engagement, Market Analysis, Key Performance Indicators (KPIs), Analytics, Data Analysis, Target Market, Time Series Analysis and Forecasting, E-Commerce, Performance Measurement
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Time Series Analysis and Forecasting, MLOps (Machine Learning Operations), Forecasting, Google Cloud Platform, Predictive Modeling, Data Processing, Applied Machine Learning, Data Pipelines, Continuous Monitoring, Retail Sales, Performance Metric
Advanced · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Telecommuting, Virtual Teams, Collaborative Software, Productivity, Team Performance Management, Leadership, Meeting Facilitation, Employee Engagement, Collaboration, Leadership Development, Business Correspondence, People Management, Time Management, Communication, Business Writing, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Email Marketing, Campaign Management, Lead Generation, Marketing Automation, Marketing Materials, Dashboard, Cloud-Based Integration
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: E-Commerce, Business-To-Consumer, Digital Transformation, Project Implementation, Solution Delivery, Business Requirements, Business Technologies, Customer experience strategy (CX), B2B Sales
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Social Media, Social Media Strategy, Social Media Campaigns, Social Media Content, Social Media Marketing, Marketing Communications, Target Audience, Digital Media Strategy, Brand Strategy, Brand Management, Strategic Communication, Marketing Planning, Paid media, Content Strategy, Customer Insights, Shared Media, Content Performance Analysis, Persuasive Communication, Earned Media, Content Creation
Intermediate · Specialization · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Generative AI, AI Product Strategy, Data Ethics, Responsible AI, Small Business Accounting, Business Planning, Artificial Intelligence, Case Studies, Personally Identifiable Information, Law, Regulation, and Compliance, Program Implementation, Predictive Analytics, Business Process Automation, Governance, Forecasting, Business Ethics, Data Governance, Customer Service
Beginner · Course · 1 - 3 Months

University of California, Santa Cruz
Skills you'll gain: Business Communication, Entrepreneurship, Social Media Marketing, Search Engine Optimization, Web Design and Development, Marketing, Workflow Management, Business Planning, E-Commerce, Project Management, Business Strategy, Business Process, Branding, Customer Relationship Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Facebook, Product Promotion, Account Management, Social Media Content, E-Commerce, Social Media Marketing, Social Media, Payment Systems
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Ethics, MLOps (Machine Learning Operations), Applied Machine Learning, Machine Learning, Responsible AI, Performance Measurement, Predictive Modeling, Leadership and Management, Predictive Analytics, Data Processing, Fraud detection, Business Leadership, Business Transformation, Data-Driven Decision-Making, Business Priorities, Data Science
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Merchandising, E-Commerce, Product Assortment, Web Applications, Business-To-Consumer, Scalability, Project Implementation, Business Technologies, Technology Solutions, System Implementation, Value Propositions, Digital Transformation, Case Studies, Solution Delivery, Systems Integration, Business Requirements, Customer experience strategy (CX), Solution Architecture, B2B Sales, Application Programming Interface (API)
Beginner · Specialization · 1 - 3 Months