Service design courses can help you learn user journey mapping, service blueprinting, and prototyping techniques. You can build skills in stakeholder engagement, service evaluation, and designing for diverse user needs. Many courses introduce tools like journey mapping software and customer feedback platforms, that support visualizing service interactions and gathering insights to enhance user experiences.

Board Infinity
Skills you'll gain: vSphere DRS & HA, Virtual Machines, Storage vMotion, vCenter Server Management, Performance Tuning, Virtualization, Capacity Management, System Monitoring, Data Migration
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Compliance Reporting, Prompt Engineering, Google Gemini, AI Workflows, Compliance Management, Microsoft Copilot, Generative AI, Business Process Automation, Regulatory Requirements, Data Validation, Business Workflow Analysis, Process Design, Verification And Validation, Automation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Data Entry, Data Visualization, Spreadsheet Software, Data Literacy, Data Science, Business Writing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Event-Driven Programming, Javascript, Web Development Tools, Application Programming Interface (API), Game Design, Restful API, Software Development
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Teradata SQL, Identity and Access Management, SQL, Data Import/Export, Data Integration, Google Cloud Platform, Extract, Transform, Load, Data Warehousing, Big Data, Data Architecture, Database Design, Database Architecture and Administration, Cloud Computing Architecture, Data Modeling, Data Security
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Creativity, Creative Thinking, Teamwork, Ideation, Presentations, Team Building, Innovation, Collaboration, Professional Development, Public Speaking, Persuasive Communication, Communication, Influencing, Decision Making
Beginner · Course · 1 - 3 Months

Dubai College of Tourism
Skills you'll gain: Operational Efficiency, Strategic Decision-Making, Revenue Management, Operations, Billing & Invoicing, Return On Investment, Record Keeping
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Cloud Management, Public Cloud, Cloud Computing
Beginner · Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Intercultural Competence, Teamwork, Personal Development, Workplace inclusivity, Adaptability, Cultural Diversity, Collaboration, Empathy, Professional Development, Cognitive flexibility, Relationship Management, Resilience, Dealing With Ambiguity, Relationship Building, Self-Awareness, Curiosity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Infrastructure as Code (IaC), Cloud Management, Amazon Web Services, Cloud Infrastructure, Multi-Tenant Cloud Environments, AWS Identity and Access Management (IAM), Continuous Deployment, GitHub, Configuration Management, Version Control, Data Validation
Beginner · Course · 1 - 3 Months

Skills you'll gain: Redis, Terraform, Infrastructure as Code (IaC), Scalability, Google Cloud Platform, Patch Management, Cloud Management, Microservices, Kubernetes, Cloud Deployment, Data Migration
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Google Cloud Platform, Identity and Access Management, Cloud Infrastructure, Infrastructure As A Service (IaaS), Cloud Computing, Cloud Services, Cloud Storage, Data Storage Technologies, Cloud Deployment, Security Management, Database Management Systems, System Monitoring, DevOps, Encryption, Scalability
Intermediate · Course · 1 - 3 Months