Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

DeepLearning.AI
Skills you'll gain: Software Documentation, LLM Application, Test Automation, Collaborative Software, Software Testing, Technical Documentation, Large Language Modeling, Dependency Analysis, Software Development Tools, Debugging, Code Review, Maintainability, Software Engineering, Artificial Intelligence
Beginner · Course · 1 - 4 Weeks

University of Copenhagen
Skills you'll gain: Research, Record Keeping, Data Collection, Document Management, Information Management, Intellectual Property
Mixed · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Verification And Validation, System Design and Implementation, Technical Design, Computational Logic, Embedded Systems, Hardware Architecture, Simulations, Functional Testing, Debugging
Intermediate · Course · 1 - 4 Weeks

Universidad Austral
Skills you'll gain: Technical Analysis, Investments, Blockchain, Digital Assets, Portfolio Management, Cryptography, FinTech, Financial Trading, Asset Management, Return On Investment, Financial Analysis, Market Trend, Asset Protection, Financial Systems
Beginner · Course · 1 - 3 Months

Starweaver
Skills you'll gain: Active Listening, Non-Verbal Communication, Business Writing, Concision, Writing, Cultural Sensitivity, Persuasive Communication, Interpersonal Communications, Responsible AI, Emotional Intelligence, Technical Writing, Business Communication, Google Gemini, Anthropic Claude, Communication Strategies, Communication, Technical Documentation, Stakeholder Engagement, Marketing Communications, Media and Communications
Intermediate · Specialization · 1 - 4 Weeks

Technical University of Denmark (DTU)
Skills you'll gain: Power Electronics, Electrical Power, Plant Operations and Management, Electric Power Systems, Sustainable Technologies, Energy and Utilities, Semiconductors, Electronics, Electronics Engineering, Environmental Engineering, Electrical Engineering, Materials science, Physics, Engineering Calculations, Mathematical Modeling
Intermediate · Course · 1 - 3 Months

Yale University
Skills you'll gain: Stress Management, Mindfulness, Parent Communication, Time Management, Emotional Intelligence, Productivity, Personal Development, Self-Awareness, Child Development, Growth Mindedness, Positive Behavior Support, Family Support
Beginner · Course · 1 - 3 Months

The Chinese University of Hong Kong
Skills you'll gain: Operations Research, Applied Mathematics, Mathematical Modeling, Problem Solving, Combinatorics, Graph Theory, Decision Support Systems, Computational Thinking, Data Modeling
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Health Information Management, Security Awareness, Personally Identifiable Information, Encryption, Health Care, Health Care Procedure and Regulation, Data Security, Cyber Attacks, Medical Records, Information Privacy, Cloud Computing, Patient Safety
Beginner · Course · 1 - 4 Weeks

Cisco Learning and Certifications
Skills you'll gain: Threat Modeling, Threat Detection, Cyber Operations, Cybersecurity, Security Information and Event Management (SIEM), Incident Response, Security Management, Computer Security Incident Management, Cyber Attacks, Event Monitoring, Network Monitoring, Automation
Mixed · Course · 1 - 3 Months

Skills you'll gain: Productivity Software, Presentations, Microsoft PowerPoint, Collaborative Software, Microsoft 365, Editing, Data Visualization, File Management
Beginner · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Keyword Research, Search Engine Optimization, Web Analytics and SEO, Content Development and Management, Client Services, Content Strategy, Presentations, Digital Marketing, Project Management, Competitive Analysis, Business Strategy
Intermediate · Course · 1 - 4 Weeks