Skills you'll gain: Court Systems, Telecommunications, Law, Regulation, and Compliance, Information Privacy, Personally Identifiable Information, Data Ethics, Case Law, Federal Information Security Management Act

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, Customer Support, Personalized Service, Customer Service, Product Support, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation

Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

Skills you'll gain: Computer Hardware, Hardware Troubleshooting, Networking Hardware, Desktop Support, USB, Data Storage, Hardware Architecture, System Configuration, Peripheral Devices, Data Storage Technologies, General Networking, Operating Systems, Display Devices

Skills you'll gain: Customer Relationship Management, Salesforce, Sales Prospecting, Sales Development, Sales Enablement, Business Software, Sales Strategy, Sales Pipelines, LinkedIn, Productivity Software, Social Media, Video Production

Skills you'll gain: Responsible AI, Generative AI, Prompt Patterns, AI Enablement, Risking, System Support, Data Ethics, System Monitoring, Technical Communication, Model Evaluation, Strategic Planning

Skills you'll gain: Restful API, Cloud API, Application Programming Interface (API), Postman API Platform, API Design, API Testing, Java Programming, Java, Mobile Development, Apache Maven, Program Development, Web Development, Eclipse (Software), Software Design

Skills you'll gain: Game Design, Programming Principles, Python Programming, Scripting, Computer Programming, Scripting Languages, Computer Science

Skills you'll gain: JavaScript Frameworks, Web Development Tools, Test Automation, API Testing, Test Tools, Software Testing, Network Performance Management, Web Servers

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance