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Conflict Resolution Courses

Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Popular Conflict Resolution Courses and Certifications


  • Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Navigate Conflict and Deliver Feedback

    Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    H

    Harvard Business Review

    Cultivate Teamwork and Collaboration

    Skills you'll gain: Team Performance Management, Teamwork, Team Building, Team Collaboration, Team Management, Virtual Teams, Collaboration, Intercultural Competence, Team Leadership, Mediation, Conflict Management, Team Motivation, Performance Measurement, Performance Analysis, Productivity, Cultural Diversity, Cultural Sensitivity, Drive Engagement

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    M

    Minnesota State University, Mankato

    Negotiation That Works: Strategies for Influence & Agreement

    Skills you'll gain: Negotiation, Conflict Management, Influencing, Interpersonal Communications, Adaptability, Verbal Communication Skills, Persuasive Communication, Communication, Relationship Building, Communication Strategies, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Leadership, Relationship Management, Non-Verbal Communication, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Decision Making

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    T

    Tecnológico de Monterrey

    Negotiation Skills and Effective Communication

    Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Active Listening

    4.7
    Rating, 4.7 out of 5 stars
    ·
    87 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    S

    Starweaver

    Cross Functional Collaboration

    Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Team Management, Critical Thinking and Problem Solving, Internal Communications, Analytical Skills, Communication Strategies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    124 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Negotiation

    Skills you'll gain: Negotiation, Conflict Management, Collaboration, Communication, Problem Solving, Decision Making, Emotional Intelligence, Planning, Self-Awareness

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Preview
    Preview
    U

    University of Colorado Boulder

    Ombudsman: A Unique Role in Dispute Resolution

    Skills you'll gain: Mediation, Conflict Management, Customer Complaint Resolution, Family Support, Interpersonal Communications, Discussion Facilitation, Organizational Development, Negotiation, Leadership, Business Ethics, Problem Solving, Emotional Intelligence, Communication, Active Listening, Governance Risk Management and Compliance, Decision Making, Strategic Decision-Making, Change Management, Strategic Thinking, Critical Thinking

    Beginner · Course · 1 - 3 Months

  • P

    Packt

    Negotiation Skills

    Skills you'll gain: Negotiation, Communication, Communication Strategies, Conflict Management, Discussion Facilitation, Proposal Development, Ability To Meet Deadlines, Problem Solving, Planning, Cognitive flexibility

    4.4
    Rating, 4.4 out of 5 stars
    ·
    7 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Assessing Conflict

    Skills you'll gain: Conflict Management, Active Listening, Interrigatories, Empathy, Interpersonal Communications, Recognizing Others, Communication

    4.3
    Rating, 4.3 out of 5 stars
    ·
    23 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Mastering Negotiation Skills & Strategies

    Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation

    4.8
    Rating, 4.8 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    The Beginner’s Guide to Business Negotiation

    Skills you'll gain: Negotiation, Influencing, Communication, Persuasive Communication, Interpersonal Communications, Rapport Building, Follow Through, Personal Attributes, Planning, Goal Setting, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    17 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Arizona State University

    Professional Skills: Assessing Conflict

    Skills you'll gain: Conflict Management, De-escalation Techniques, Behavior Management, Negotiation, Verbal Communication Skills, Emotional Intelligence, Empathy, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking

    Beginner · Course · 1 - 3 Months

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