Conflict resolution courses can help you learn negotiation techniques, active listening skills, mediation strategies, and the dynamics of interpersonal communication. You can build skills in identifying underlying interests, managing emotions during disputes, and facilitating collaborative problem-solving. Many courses introduce tools like conflict assessment frameworks and communication models that aid in resolving disagreements effectively and fostering a positive environment.

Harvard Business Review
Skills you'll gain: Conflict Management, Employee Coaching, Constructive Feedback, Team Performance Management, Team Leadership, Coaching, Trustworthiness, Relationship Building, Communication
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Team Performance Management, Teamwork, Team Building, Team Collaboration, Team Management, Virtual Teams, Collaboration, Intercultural Competence, Team Leadership, Mediation, Conflict Management, Team Motivation, Performance Measurement, Performance Analysis, Productivity, Cultural Diversity, Cultural Sensitivity, Drive Engagement
Intermediate · Course · 1 - 4 Weeks

Minnesota State University, Mankato
Skills you'll gain: Negotiation, Conflict Management, Influencing, Interpersonal Communications, Adaptability, Verbal Communication Skills, Persuasive Communication, Communication, Relationship Building, Communication Strategies, Emotional Intelligence, Empathy & Emotional Intelligence, Collaboration, Leadership, Relationship Management, Non-Verbal Communication, Cross-Functional Collaboration, Problem Solving, Strategic Thinking, Decision Making
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Emotional Intelligence, Communication, Conflict Management, Relationship Building, Communication Strategies, Interpersonal Communications, De-escalation Techniques, Active Listening
Intermediate · Course · 1 - 4 Weeks

Starweaver
Skills you'll gain: Constructive Feedback, Team Collaboration, Supervision, Team Management, Critical Thinking and Problem Solving, Internal Communications, Analytical Skills, Communication Strategies
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Negotiation, Conflict Management, Collaboration, Communication, Problem Solving, Decision Making, Emotional Intelligence, Planning, Self-Awareness
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Mediation, Conflict Management, Customer Complaint Resolution, Family Support, Interpersonal Communications, Discussion Facilitation, Organizational Development, Negotiation, Leadership, Business Ethics, Problem Solving, Emotional Intelligence, Communication, Active Listening, Governance Risk Management and Compliance, Decision Making, Strategic Decision-Making, Change Management, Strategic Thinking, Critical Thinking
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Negotiation, Communication, Communication Strategies, Conflict Management, Discussion Facilitation, Proposal Development, Ability To Meet Deadlines, Problem Solving, Planning, Cognitive flexibility
Intermediate · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, Active Listening, Interrigatories, Empathy, Interpersonal Communications, Recognizing Others, Communication
Beginner · Course · 1 - 3 Months

Northeastern University
Skills you'll gain: Negotiation, Conflict Management, Communication Strategies, Behavioral Economics, Decision Making, Relationship Building, Communication, Business Administration, Mitigation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Negotiation, Influencing, Communication, Persuasive Communication, Interpersonal Communications, Rapport Building, Follow Through, Personal Attributes, Planning, Goal Setting, Overcoming Obstacles
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Conflict Management, De-escalation Techniques, Behavior Management, Negotiation, Verbal Communication Skills, Emotional Intelligence, Empathy, Analysis, Discussion Facilitation, Communication, Decision Making, Critical Thinking
Beginner · Course · 1 - 3 Months