
Skills you'll gain: Interpersonal Communications, Social Skills, Assertiveness, Self-Awareness
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Email Automation, Email Marketing, Marketing Automation, Automation, Personalized Service, Editing, Content Creation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Newsletters, Email Marketing, Project Design, Content Creation, Scheduling, Test Tools, User Accounts, Marketing, Communication
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Microsoft Office, Document Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Facebook, Customer experience improvement, Customer Engagement, Personalized Service, Social Media Management, Social Media Campaigns, Social Media Marketing, Customer Relationship Building, Event Marketing, Customer Inquiries, Marketing, Communication Strategies, Business Strategy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Email Marketing, Campaign Management, Target Audience, Content Marketing, Marketing Materials, Drive Engagement, Marketing Communications, Marketing
Beginner · Guided Project · Less Than 2 Hours

Google Cloud
Skills you'll gain: Email Security, Data Loss Prevention, Security Management, Threat Management, Malware Protection, Personally Identifiable Information, Data Security, Google Workspace, Security Controls, Threat Detection, Authentications
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Slack (Software), Productivity Software, Collaborative Software, Internal Communications, Organizational Skills, Business Communication, Team Management, Communication Strategies, Resource Management
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Generative AI, Predictive Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

The University of Sydney
Skills you'll gain: Editing, Public Speaking, Proofreading, Research, Writing, Communication, Language Competency, Literacy, Professionalism, Ethical Standards And Conduct, Interpersonal Communications, Critical Thinking, Collaboration
Beginner · Course · 1 - 3 Months

Skills you'll gain: Facebook, Personalized Service, Target Audience, Customer Communications Management, Social Media, Social Media Marketing, Business Requirements, Drive Engagement, Customer Service, Brand Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Computer Security Incident Management, Incident Management, Cyber Threat Intelligence, Security Information and Event Management (SIEM), Threat Detection, Vulnerability Assessments, Technical Communication, Intrusion Detection and Prevention, Cybersecurity, Vulnerability Management, Continuous Monitoring, Threat Management, Communication Strategies, Digital Forensics, Root Cause Analysis
Intermediate · Course · 1 - 4 Weeks