Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Johns Hopkins University
Skills you'll gain: Architectural Design, Sustainable Development, Building Codes, Community Development, Land Development, Sustainable Architecture, Building Design, Sustainable Design, Sustainable Technologies, Climate Change Mitigation, Environmental Policy, Environmental Engineering, Policy Analysis, Case Studies
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, HR Tech, Human Resources Management and Planning, Human Resources, Generative AI, Workforce Planning, Human Resource Strategy, Data Ethics, Artificial Intelligence, LLM Application, Data-Driven Decision-Making, Employee Engagement, Recruitment, Performance Appraisal, Employee Onboarding
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Cost Estimation, Financial Modeling, Investment Management, Risk Management, Accounting, Spreadsheet Software, Financial Planning, Financial Analysis, Business Mathematics, Cash Flows, Product Management
Build toward a degree
Beginner · Course · 1 - 3 Months

Pohang University of Science and Technology(POSTECH)
Skills you'll gain: Manufacturing Processes, Manufacturing and Production, Chemical Engineering, Materials science, Process Engineering, Engineering, Chemistry, Sustainable Engineering, Environmental Issue
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Infant Care, Child Health, Child Development, Nutrition and Diet, Safety Standards, Accident Prevention, Patient Positioning, Patient Education And Counseling, Caregiving, Patient Transport, Family Support
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Design Thinking, User Research, Wireframing, Augmented and Virtual Reality (AR/VR), Emerging Technologies, Prototyping, Software Development Life Cycle
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: OSI Models, TCP/IP, Network Routing, Network Troubleshooting, Network Planning And Design, Network Protocols, Networking Hardware, General Networking, Computer Networking, Command-Line Interface, Network Architecture, Network Administration
Beginner · Course · 1 - 3 Months

University of Colorado System
Skills you'll gain: Data Warehousing, Dashboard, Star Schema, Data Visualization Software, MicroStrategy, Business Intelligence, Data Integration, Data Architecture, Extract, Transform, Load, Data Modeling, Case Studies, PostgreSQL, SQL, Analytical Skills, Data Transformation
Mixed · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Systems Engineering, Model Based Systems Engineering, Test Engineering, Systems Thinking, Product Lifecycle Management, Engineering Management, Risk Management Framework, Engineering Design Process, System Requirements, Verification And Validation, Requirements Analysis
Build toward a degree
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Customer Success Management, Generative AI Agents, Customer Service, Customer experience improvement, AI Personalization, Customer Engagement, Client Support, Personalized Service, LLM Application, Business Process Automation, Business Ethics, Information Privacy, Systems Integration
Intermediate · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Sociology, Systems Thinking, Economics, Policy, and Social Studies, Cultural Diversity, Policy Analysis, Sustainable Systems, Environmental Science, Spatial Analysis, Case Studies, Qualitative Research, Environment and Resource Management, European History
Intermediate · Course · 1 - 3 Months

Universitat de Barcelona
Skills you'll gain: Specimen Preparation, Laboratory Techniques, Materials science, Laboratory Equipment, Cell Biology, Micrometer, Engineering, Scientific, and Technical Instruments, Biomedical Technology, Microbiology, Analytical Chemistry, Physics, Image Analysis, Structural Analysis, Manufacturing Processes, Mechanical Engineering
Mixed · Course · 1 - 3 Months