Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Data Sharing, Internal Communications, Data Store

Skills you'll gain: Diversity Training, Workplace inclusivity, Talent Recruitment, Diversity Programs, New Hire Orientations, Process Improvement, Relationship Building, Human Resources, Brand Awareness, Talent Management, Consultative Approaches, Customer experience strategy (CX), Collaboration, Personalized Service, Teamwork, Leadership and Management, Time Management, Decision Making, Communication, Critical Thinking

Skills you'll gain: Mediation, Conflict Management, Teamwork, Team Building, Emotional Intelligence, Professionalism, Collaboration, Negotiation, Trustworthiness, De-escalation Techniques, Root Cause Analysis, Empathy, Communication, Communication Strategies, Employee Engagement, Active Listening, Adaptability

Skills you'll gain: Infrastructure Security, Cyber Risk, Cyber Security Policies, Cyber Security Assessment, Cybersecurity, Cyber Security Strategy, Risk Management Framework, Technology Roadmaps, Network Infrastructure, Transportation Operations, Infrastructure Architecture, Mobile Security

Skills you'll gain: Teaching, Diversity Awareness, Community Development, Pedagogy, Conflict Management, Train The Trainer, Instructional Strategies, Cultural Diversity, Intercultural Competence, Cultural Responsiveness, Working With Children, Empathy, Collaboration, Instructional and Curriculum Design, Discussion Facilitation, Decision Making

Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement

Skills you'll gain: Program Management, Project Management Life Cycle, Stakeholder Management, Communication Planning, Project Management, Project Management Institute (PMI) Methodology, Milestones (Project Management), Project Closure, Resource Management, Scope Management, Risk Management, Budget Management, Portfolio Management, Performance Reporting, Organizational Strategy, Benefits Administration, Professional Networking

Skills you'll gain: Negotiation, Conflict Management, Communication, Strategic Planning, Contingency Planning, Active Listening, Collaboration, Planning, Research, Analysis

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Interviewing Skills, Non-Verbal Communication, Applicant Tracking Systems, Professional Networking, Recruitment, Verbal Communication Skills, Job Analysis, Communication, Professional Development, Rapport Building, Storytelling

Skills you'll gain: Conflict Management, Active Listening, Interviewing Skills, Empathy, Interpersonal Communications, Communication, Decision Making

Skills you'll gain: Talent Management, People Development, Professional Networking, Collaboration, Leadership Development, Team Motivation, Teamwork, People Management, Entrepreneurship, Innovation, Leadership and Management, Leadership, Creativity, Employee Coaching, Mentorship, Influencing, Employee Retention, Recruitment Strategies, Growth Strategies