
Fractal Analytics
Skills you'll gain: Case Studies, Decision Making, Human Learning, Applied Behavior Analysis, Behavior Management, Behavioral Economics, Human Development, Psychology, Critical Thinking, Empathy, Emotional Intelligence, Communication
Beginner · Course · 1 - 4 Weeks

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Empathy, Cross Selling, Call Center Experience, Transaction Processing, Upselling, Retail Sales, Retail Store Operations, Customer Complaint Resolution, Cash Register Operation, Problem Solving, Conflict Management, Customer Relationship Building, Customer Inquiries, Teamwork, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Workplace inclusivity, Workplace Bullying Intervention, Diversity Training, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Active Listening, Diversity Awareness, Rapport Building, Conflict Management, Relationship Building, Cultural Diversity, Empathy, Tactfulness, Social Skills, People Management, Cultural Responsiveness, Interpersonal Communications, Professionalism, Cultural Sensitivity, Communication
Beginner · Specialization · 1 - 3 Months

Berklee
Skills you'll gain: Entrepreneurship, Team Building, Design Thinking, Creativity, Ideation, Innovation, Creative Problem-Solving, Product Development, Creative Thinking, Branding, Collaboration, Relationship Building, Professional Networking, Brainstorming, Strategic Thinking, Brand Awareness, Adaptability, Empathy
Beginner · Course · 1 - 4 Weeks

Institute for the Future
Skills you'll gain: Visionary, Strategic Thinking, Cognitive flexibility, Creative Thinking, Simulations, Creativity, Virtual Reality, Empathy, Strategic Planning, Personal Development, Innovation, Adaptability, Self-Awareness, Decision Making, Storytelling
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Communication, Client Services, Coaching, Diversity and Inclusion, Professional Development, Workforce Development, Ethical Standards And Conduct, Active Listening, Empathy, Human Centered Design, Relationship Building, Goal Setting, Crisis Intervention
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Communication, Business Communication, Intercultural Competence, Teamwork, Professional Development, Telecommuting, Adaptability, Self-Awareness, Demography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Organizational Change, Workplace inclusivity, Emotional Intelligence, Change Management, Team Motivation, Diversity and Inclusion, Team Building, Resilience, Business Transformation, Conflict Management, Team Leadership, Diversity Awareness, Culture Transformation, Leadership Development, Cross-Functional Team Leadership, Empathy, Collaboration, Team Management, Leadership, Communication
Intermediate · Specialization · 1 - 3 Months

CVS Health
Skills you'll gain: Active Listening, Call Center Experience, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Empathy, Interviewing Skills, Cross Selling, Data Entry, Customer Relationship Building, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Retail Store Operations, Transaction Processing, Cash Register Operation, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Customer Service, Empathy, Transaction Processing, Cash Register Operation, Customer Complaint Resolution, Retail Store Operations, Problem Solving, Time Management, Conflict Management, Root Cause Analysis, Non-Verbal Communication, Communication
Beginner · Course · 1 - 4 Weeks

Nanjing University
Skills you'll gain: Child Development, Psychology, Culture, Human Development, Social Sciences, Human Learning, Personal Development, Self-Awareness, Cultural Diversity, Emotional Intelligence, Motivational Skills, Creativity, Social Skills, Cognitive flexibility, Behavior Management, Empathy, Stress Management
Mixed · Course · 1 - 3 Months

Skills you'll gain: Performance Management
Beginner · Course · 1 - 4 Weeks