Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Technical University of Munich (TUM)
Skills you'll gain: Experimentation, Program Evaluation, Community Development, Sustainable Development, Systems Thinking, Research, Human Centered Design, Culture, Cultural Diversity, Design Strategies, Case Studies, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Professional Networking, Interviewing Skills, LinkedIn, Technical Communication, Professional Development, Data Strategy, Data Ethics, Data Infrastructure, Data Pipelines, Verbal Communication Skills, Communication Strategies
Beginner · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Responsible AI, Generative AI, Data Ethics, Business Ethics, AI Personalization, Information Privacy, Threat Modeling, Personally Identifiable Information, Threat Detection, Security Controls, Cybersecurity, Law, Regulation, and Compliance, Prompt Engineering, Public Affairs, Artificial Intelligence
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Invoicing, Billing & Invoicing, Inventory Management System, Tax Management, Accounting Software, Customer Relationship Management (CRM) Software, Small Business Accounting, Bookkeeping, Accounting, Payroll Systems, Cloud Security
Beginner · Guided Project · Less Than 2 Hours
Universidad de los Andes
Skills you'll gain: Game Design, Animations, Video Game Development, Unity Engine, 3D Assets, Agile Methodology, Software Documentation, Virtual Environment, Prototyping, Technical Documentation, Computer Graphics, Scripting
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Resilience, Personal Development, Decision Making, Self-Awareness, Problem Solving, Cognitive flexibility, Emotional Intelligence, Human Development, Stress Management, Human Learning, Leadership, Learning Strategies, Mental Health, Psychology, Neurology, Behavioral Health, Business, Physiology, Anatomy
Build toward a degree
Beginner · Course · 1 - 3 Months

L&T EduTech
Skills you'll gain: Construction Engineering, Geospatial Mapping, Geospatial Information and Technology, Geographic Information Systems, Spatial Data Analysis, Construction, Construction Management, Visualization (Computer Graphics), Spatial Analysis, Global Positioning Systems, GIS Software, As-Built Drawings, Survey Creation, AutoCAD Civil 3D, 3D Modeling, Data Import/Export
Intermediate · Course · 1 - 3 Months
University of Michigan
Skills you'll gain: Scikit Learn (Machine Learning Library), Supervised Learning, Applied Machine Learning, Machine Learning Methods, Statistical Machine Learning, Predictive Analytics, Feature Engineering, Classification And Regression Tree (CART), Machine Learning Algorithms, Predictive Modeling, Analytics, Machine Learning, Data Analysis, Python Programming, Random Forest Algorithm
Intermediate · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Pain Management, Mindfulness, Manual Therapy, Treatment Planning, Clinical Practices, Clinical Assessment, Mental Health, Patient Communication
Beginner · Course · 1 - 4 Weeks

Goodwill Industries International
Skills you'll gain: Interviewing Skills, Coaching, Client Support, Employee Onboarding, LinkedIn, Professional Networking, Branding, Negotiation, Business Writing, Goal Setting, Financial Planning
Beginner · Course · 1 - 4 Weeks
University of Illinois Urbana-Champaign
Skills you'll gain: Tax Management, Partnership Accounting, Tax Compliance, Tax Preparation, Income Tax, Corporate Tax, Tax Laws, Tax, Tax Planning, Strategic Decision-Making, Ethical Standards And Conduct, Business Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months