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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Social Computing

    Skills you'll gain: Social Network Analysis, Network Analysis, Responsible AI, Graph Theory, Collaborative Software, Machine Learning, Applied Machine Learning, Social Sciences, Statistical Analysis, Amazon Web Services, R Programming, Tensorflow, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), Research Design, Sociology, Data Collection, LLM Application, Behavioral Economics, Analytics

    4.3
    Rating, 4.3 out of 5 stars
    ·
    12 reviews

    Intermediate · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Exploring Generative AI for Learning Design

    Skills you'll gain: Generative AI, Education Software and Technology, Prompt Engineering, Instructional Design, Artificial Intelligence, Design Strategies, Content Creation, Creative Design, Emerging Technologies, Professional Development

    4.6
    Rating, 4.6 out of 5 stars
    ·
    41 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Steel Multi Storey Building - System Design

    Skills you'll gain: Construction Inspection, Structural Analysis, Structural Engineering, Building Design, Construction, Building Codes, Architectural Drawing, Industrial Design, Commercial Construction, Architectural Engineering, Engineering Drawings, Civil Engineering, Computer-Aided Design, Failure Analysis, Technical Drawing, Engineering Analysis, Engineering Calculations, Engineering Design Process, Engineering Software, Sustainable Engineering

    4.9
    Rating, 4.9 out of 5 stars
    ·
    38 reviews

    Advanced · Specialization · 3 - 6 Months

  • Status: Free Trial
    Free Trial
    K

    Kennesaw State University

    Career Options: Exploring a New Career

    Skills you'll gain: Planning, Professional Networking, Business Research, Goal Setting, Personal Development, Market Research, Adaptability, Self-Awareness, Market Analysis, Decision Making, Creativity, Trend Analysis

    4.1
    Rating, 4.1 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 3 Months

  • C

    Coursera

    Manage Your Versions with Git (Part II)

    Skills you'll gain: Git (Version Control System), Version Control, GitHub, Software Versioning, Bitbucket, GitLab, Collaborative Software, Software Development, Software Engineering, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    58 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    G

    Google Cloud

    Google Drive en Español

    Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Productivity Software, Data Sharing, Content Management, Organizational Skills, Role-Based Access Control (RBAC), Identity and Access Management

    4.7
    Rating, 4.7 out of 5 stars
    ·
    69 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    J

    Johns Hopkins University

    Foundations of Strategic Communications

    Skills you'll gain: Non-Verbal Communication, Interpersonal Communications, Technical Communication, Verbal Communication Skills, Target Audience, Strategic Communication, Communication, Business Communication, Persuasive Communication, Professional Development, Leadership, Influencing, Organizational Leadership, Active Listening, Culture, Overcoming Obstacles

    4.8
    Rating, 4.8 out of 5 stars
    ·
    19 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Preview
    Preview
    I

    Illinois Tech

    Introduction to Contemporary Operating Systems and Hardware 1c

    Skills you'll gain: Virtualization, Cloud Computing, Cloud Computing Architecture, Virtual Machines, Cloud Services, Computer Hardware, Computer Systems, Operating Systems, Computer Displays, Mobile Development Tools, Android (Operating System), Wireless Networks, Apple iOS

    Build toward a degree

    4.7
    Rating, 4.7 out of 5 stars
    ·
    20 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Engineering Genetic Circuits: Design

    Skills you'll gain: Biological Engineering, Molecular Biology, Biotechnology, Electrical Engineering, Engineering Design Process, Biochemistry, Cell Biology, Technical Design, Research Design, Biology, Laboratory Experience, Technical Standard

    Build toward a degree

    4.5
    Rating, 4.5 out of 5 stars
    ·
    33 reviews

    Beginner · Course · 1 - 3 Months

  • E

    EIT Digital

    Web of Data

    Skills you'll gain: Semantic Web, Query Languages, Data Management, Data Integration, Data Access, Data Sharing, Data Mining, Data Transformation, Interoperability, Web Services, Data Modeling

    4.1
    Rating, 4.1 out of 5 stars
    ·
    93 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Dell

    Develop with Dell: IT Sales

    Skills you'll gain: Overcoming Objections, Sales Process, Closing (Sales), Value Propositions, Active Listening, Selling Techniques, Sales Presentation, Prospecting and Qualification, Digital Transformation, Business Communication, Sales, Technical Sales, Data Centers, Inside Sales, Customer Relationship Building, Sales Strategy, Customer Insights, Customer Analysis, Interviewing Skills, Outside Sales

    4.8
    Rating, 4.8 out of 5 stars
    ·
    33 reviews

    Beginner · Specialization · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    P

    Pearson

    A+ Core 1 V15 - Pearson Cert Prep

    Skills you'll gain: Network Troubleshooting, Hardware Troubleshooting, Cloud Computing, Cloud Infrastructure, Virtualization, Computer Hardware, Network Protocols, Cloud Platforms, Virtual Machines, General Networking, Network Administration, Network Security, Desktop Support, Hardware Architecture, TCP/IP, Peripheral Devices, Wireless Networks, Mobile Security, USB, Networking Hardware

    4.5
    Rating, 4.5 out of 5 stars
    ·
    6 reviews

    Intermediate · Specialization · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Social Computing: Johns Hopkins University
  • Exploring Generative AI for Learning Design: University of Michigan
  • Steel Multi Storey Building - System Design: L&T EduTech
  • Career Options: Exploring a New Career: Kennesaw State University
  • Manage Your Versions with Git (Part II): Coursera
  • Google Drive en Español: Google Cloud
  • Foundations of Strategic Communications: Johns Hopkins University
  • Introduction to Contemporary Operating Systems and Hardware 1c: Illinois Tech
  • Engineering Genetic Circuits: Design: University of Colorado Boulder
  • Web of Data: EIT Digital

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