Skills you'll gain: ServiceNow, Problem Management, Incident Management, IT Service Management, Information Technology Infrastructure Library, Release Management, Service Management, Change Management, Information Technology Operations, Information Technology, Problem Solving, Root Cause Analysis, IT Management, Operational Efficiency, Automation, Workflow Management, Prioritization

Skills you'll gain: Service Level Agreement, Service Management, Performance Measurement, Customer Service, Supplier Performance Management, Cloud Services, Expectation Management, Cloud Storage, Key Performance Indicators (KPIs), Contract Negotiation, Performance Reporting, Case Studies, Negotiation, Communication

Skills you'll gain: Product Knowledge, Language Learning, English Language, Customer Service, Retail Sales, Customer Inquiries, Customer Complaint Resolution, Telephone Skills, Vocabulary, Writing, Verbal Communication Skills, Oral Comprehension, Business Writing, Oral Expression, Grammar, Communication

Skills you'll gain: Containerization, Docker (Software), Application Deployment, Amazon Elastic Compute Cloud, Amazon Web Services, Application Lifecycle Management, Amazon CloudWatch, Devops Tools, Microservices, Continuous Monitoring, System Monitoring, Scalability

Skills you'll gain: Responsive Web Design, Color Theory, Version Control, Typography, HTML and CSS, Cascading Style Sheets (CSS), Hypertext Markup Language (HTML), GitHub, Git (Version Control System), Web Design, Web Design and Development, Web Development, Web Content Accessibility Guidelines, Front-End Web Development, Application Deployment, Image Quality, Web Applications, Design Elements And Principles, Animations, User Interface (UI) Design

Skills you'll gain: Event-Driven Programming, Web Development Tools, HTML and CSS, Web Development, Javascript, Web Applications, Web Design and Development, Cascading Style Sheets (CSS), Programming Principles

Skills you'll gain: Cloud-Native Computing, Cloud Infrastructure, Cloud Computing, Public Cloud, Software As A Service, Application Deployment, Cloud Services, Cloud Security, Microservices, Amazon Web Services, Serverless Computing, Service Oriented Architecture, System Implementation

Skills you'll gain: Process Improvement, Data-Driven Decision-Making, Service Improvement, Service Design, Health Systems, Process Design, Business Process Improvement, Patient Flow, Operations Management, Organizational Change, Health Care, Innovation, Change Management, Consumer Behaviour

Skills you'll gain: Organizational Change, Stakeholder Management, Change Management, Team Management, Leadership and Management, Organizational Leadership, Team Building, Service Management, Innovation, Service Design, Process Management, Operations Management, Process Improvement, Healthcare Industry Knowledge, Health Care Administration, Process Design, Continuous Improvement Process, Leadership, Empowerment

Skills you'll gain: Azure DevOps, System Monitoring, Application Deployment, DevOps, Microsoft Azure, Cloud Applications, Continuous Deployment, GitHub

Skills you'll gain: Prompt Engineering, Anthropic Claude, Responsible AI, Cloud Applications, Multimodal Prompts, LLM Application, OpenAI, HTML and CSS, Cloud API, ChatGPT, Application Deployment, Mobile Development, API Gateway, Web Applications, Generative AI, Data Ethics, Application Programming Interface (API), Cloud Computing, Debugging, Artificial Intelligence

Skills you'll gain: Prompt Engineering, Generative AI Agents, Responsible AI, Generative AI, Data Ethics, No-Code Development, ChatGPT, Workflow Management, Email Automation, Process Design, Business Process Automation, Customer Analysis, Prompt Patterns, Customer Data Management, Customer and Client Support, Customer Relationship Management (CRM) Software, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce