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  • Technical Support

Technical Support Courses

Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.


Popular Technical Support Courses and Certifications


  • Status: Free Trial
    Free Trial
    D

    Duke University

    Rust for DevOps

    Skills you'll gain: Containerization, CI/CD, Docker (Software), DevOps, Jenkins, Rust (Programming Language), Prometheus (Software), System Monitoring, JSON, Command-Line Interface, Shell Script, Automation, System Programming, Software Testing, GitHub

    4.1
    Rating, 4.1 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    D

    Duke University

    Data-Driven Decision-Making for Agile Organizations

    Skills you'll gain: Strategic Decision-Making, Dealing With Ambiguity, Performance Analysis, Performance Measurement, Customer Analysis, Adaptability, Decision Making, Strategic Prioritization, Dashboard, Strategic Thinking, Data-Driven Decision-Making, Business Metrics, Agile Methodology, Business Analytics, Business Intelligence, Data Science, Data Analysis, Operational Efficiency, Risk Management, Change Management

    4.4
    Rating, 4.4 out of 5 stars
    ·
    34 reviews

    Intermediate · Specialization · 1 - 4 Weeks

  • Status: Preview
    Preview
    U

    University of Houston

    A Brief History of Human Spaceflight

    Skills you'll gain: Ancient History, International Relations, Aerospace Basic Quality System Standards, Human Factors, Failure Analysis, Engineering, Engineering, Scientific, and Technical Instruments, Safety Assurance, Engineering Practices

    4.4
    Rating, 4.4 out of 5 stars
    ·
    434 reviews

    Mixed · Course · 1 - 3 Months

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Improving Patient Experience Through Analytics

    Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Value-Based Care, Operational Analysis, Patient Communication, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Care Management, Systems Integration, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Michigan

    Learning Experience Design: Theories and Frameworks

    Skills you'll gain: Course Development, Instructional Design, Learning Theory, Brainstorming, Design Thinking, Needs Assessment, Motivational Skills, Prototyping, Student-Centred Learning, Creativity, Analysis, Communication

    4.9
    Rating, 4.9 out of 5 stars
    ·
    34 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Minnesota

    Social Determinants of Health: Data to Action

    Skills you'll gain: Social Determinants Of Health, Health Equity, Health Disparities, Health Systems, Community Health, Public Health, Health Informatics, Healthcare Ethics, Health Policy, Maternal Health, Systems Thinking, Statistical Software, Box Plots, Health Care, Data Ethics, Substance Abuse, Research Methodologies, Scatter Plots, Environmental Science, Data Analysis

    4.8
    Rating, 4.8 out of 5 stars
    ·
    21 reviews

    Beginner · Specialization · 3 - 6 Months

  • Status: Preview
    Preview
    E

    Emory University

    Reproducible Templates for Analysis and Dissemination

    Skills you'll gain: Rmarkdown, Collaborative Software, Technical Documentation, Document Management, Technical Writing, Data Sharing, R (Software), R Programming, YAML, Hypertext Markup Language (HTML), File Management, Cascading Style Sheets (CSS), Version Control

    4.7
    Rating, 4.7 out of 5 stars
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    20 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Preview
    Preview
    C

    Capitals Coalition

    Valuing nature and people to inform business decision-making

    Skills you'll gain: Stakeholder Engagement, Sustainable Business, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Risk Management, Sustainable Development, Natural Resource Management, Business Valuation, Sustainability Reporting, Stakeholder Analysis, Risk Analysis, Human Capital, Risk Management, Decision Making, Problem Solving, Business Communication

    4.7
    Rating, 4.7 out of 5 stars
    ·
    53 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    T

    Technical University of Munich (TUM)

    Strategic Supply Chain Management in Turbulent Times

    Skills you'll gain: Supply Chain Management, Supply Chain, Inventory Management System, Supply Chain Planning, Transportation, Supply Chain, and Logistics, Supplier Management, Logistics, Business Metrics, Cost Reduction, Performance Measurement, Business Technologies, Forecasting, Demand Planning, Risk Mitigation

    5
    Rating, 5 out of 5 stars
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    21 reviews

    Beginner · Course · 1 - 3 Months

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    ADP AIRS® Entry-Level Recruiter

    Skills you'll gain: Recruitment, Talent Pipelining, Professional Networking, Applicant Tracking Systems, Recruitment Strategies, Relationship Building, Talent Sourcing, Performance Metric, Job Analysis, Talent Acquisition, Consultative Approaches, Process Improvement, Change Management, Compensation Management, Coordination, Key Performance Indicators (KPIs), Performance Reporting, Market Research, Performance Analysis, Self-Awareness

    4.7
    Rating, 4.7 out of 5 stars
    ·
    43 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Preview
    Preview
    C

    Columbia University

    Decision Making and Reinforcement Learning

    Skills you'll gain: Reinforcement Learning, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning, Algorithms, Markov Model, Deep Learning, Data-Driven Decision-Making, Decision Support Systems, Simulations, Probability Distribution, Statistical Methods

    4.3
    Rating, 4.3 out of 5 stars
    ·
    20 reviews

    Intermediate · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    M

    Michigan State University

    Low Poly Art For Video Games

    Skills you'll gain: Unity Engine, 3D Modeling, Color Theory, Animation and Game Design, Game Design, Autodesk Maya, Video Game Development, Computer Graphics, Adobe Photoshop

    4.3
    Rating, 4.3 out of 5 stars
    ·
    73 reviews

    Intermediate · Course · 1 - 3 Months

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In summary, here are 10 of our most popular technical support courses

  • Rust for DevOps: Duke University
  • Data-Driven Decision-Making for Agile Organizations: Duke University
  • A Brief History of Human Spaceflight: University of Houston
  • Engaging in Improving Patient Experience Through Analytics: Northeastern University
  • Learning Experience Design: Theories and Frameworks: University of Michigan
  • Social Determinants of Health: Data to Action: University of Minnesota
  • Reproducible Templates for Analysis and Dissemination : Emory University
  • Valuing nature and people to inform business decision-making: Capitals Coalition
  • Strategic Supply Chain Management in Turbulent Times: Technical University of Munich (TUM)
  • ADP AIRS® Entry-Level Recruiter: Automatic Data Processing, Inc. (ADP)

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