Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

University of Colorado Boulder
Skills you'll gain: Statistical Hypothesis Testing, Statistical Visualization, Correlation Analysis, Data Visualization, Statistical Software, Statistical Analysis, Analytics, R (Software), Data Analysis, Engineering Management, Descriptive Statistics, Probability & Statistics, Variance Analysis, Regression Analysis, Statistical Inference
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, LLM Application, Responsible AI, Application Deployment, Application Development, Large Language Modeling, Artificial Intelligence, Generative AI, Open Source Technology, Application Security, Continuous Monitoring
Intermediate · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Bedrock, Generative AI Agents, AI Product Strategy, Business Solutions, Business Transformation, Technical Communication, Business Leadership, Prompt Engineering
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Communication, Professional Development, Google Gemini, LinkedIn, Value Propositions, Interviewing Skills, Adaptability, Professional Networking, AI Personalization, Resourcefulness
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Application Specific Integrated Circuits, Computer Architecture, Microarchitecture, Hardware Architecture, Cloud Infrastructure, Systems Design, Technical Design, Embedded Systems, System Design and Implementation, Software Design, Cloud Computing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Threat Detection, Cyber Threat Intelligence, Threat Management, Vulnerability Assessments, Incident Response, Vulnerability Scanning, Cyber Security Assessment, Vulnerability Management, Cybersecurity, Security Strategy, Risk Mitigation, Emergency Response, System Configuration, Software Installation, Network Analysis, Technical Writing
Intermediate · Course · 1 - 4 Weeks

University of Lausanne
Skills you'll gain: Criminal Investigation and Forensics, Statistical Analysis, Probability & Statistics, Research, Technical Communication, Scientific Methods, Legal Risk, Case Studies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Disaster Recovery, Server Administration, Windows Servers, Servers, Network Troubleshooting, Linux Servers, Virtualization and Virtual Machines, Hardware Troubleshooting, Operating System Administration, Data Storage Technologies, IT Automation, Remote Access Systems, System Monitoring, Networking Hardware, Computer Hardware, Firewall, Data Security, Encryption
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Innovation, Internal Auditing, Corporate Strategy, Overcoming Objections, Organizational Structure, Organizational Change, Entrepreneurship, Culture Transformation, New Business Development, Business Strategy
Beginner · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: HTML and CSS, Software Documentation, Technical Documentation, Style Guides, Web Development, Technical Writing
Beginner · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Identity and Access Management, Security Management
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Self-Awareness, Personal Development, Personal Integrity, Growth Mindedness, Initiative and Leadership, Personal Attributes, Accountability, Leadership, Resilience, Visionary, Goal Setting, Adaptability
Build toward a degree
Beginner · Course · 1 - 3 Months