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Customer Success Courses

Customer Success courses can help you learn client relationship management, customer onboarding strategies, and effective communication techniques. You can build skills in analyzing customer feedback, creating success plans, and measuring customer satisfaction metrics. Many courses introduce tools like CRM software, customer journey mapping tools, and analytics platforms, showing how these resources support proactive engagement and retention strategies.


Popular Customer Success Courses and Certifications


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    Starweaver

    Value Investing Strategies

    Skills you'll gain: Portfolio Management, Business Valuation, Portfolio Risk, Investments, Equities, Financial Analysis, Return On Investment, Financial Statement Analysis, Financial Forecasting, Risk Analysis, Market Data, Relationship Management, Analysis, Cash Flows

    4.3
    Rating, 4.3 out of 5 stars
    ·
    13 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
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    S

    Salesforce

    Representante de desarrollo de ventas de Salesforce

    Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Oral Expression, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Consultative Selling, Verbal Communication Skills, Prospecting and Qualification, Inside Sales, Interpersonal Communications, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling

    3.7
    Rating, 3.7 out of 5 stars
    ·
    35 reviews

    Beginner · Professional Certificate · 3 - 6 Months

  • Status: Free Trial
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    Vanderbilt University

    Generative AI for HR Professionals

    Skills you'll gain: AI Enablement, Human Resources, Technical Communication, Human Resource Strategy, Employee Surveys, Prompt Engineering, People Development, Generative AI, Persona Development, Interviewing Skills, Performance Review, Document Management, Analysis

    4.8
    Rating, 4.8 out of 5 stars
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    44 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    I

    IE Business School

    Marketing Strategy Capstone Project

    Skills you'll gain: Market Analysis, Peer Review, Case Studies, Marketing Planning, Marketing Management, Strategic Marketing, Hospitality Management, Consumer Behaviour, Marketing Strategy and Techniques, Marketing Effectiveness, Marketing Operations, Target Market, Competitive Analysis, Business

    4.6
    Rating, 4.6 out of 5 stars
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    118 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
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    Microsoft

    Copilot for Sales

    Skills you'll gain: Microsoft Copilot, Sales Presentation, Sales Enablement, Taking Meeting Minutes, Microsoft Teams, Email Automation, Microsoft Outlook, Sales Process, Personalized Service, Customer Communications Management, Microsoft 365, Calendar Management, AI Enablement, Company, Product, and Service Knowledge, Negotiation, Customer Relationship Building

    4.5
    Rating, 4.5 out of 5 stars
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    14 reviews

    Beginner · Course · 1 - 4 Weeks

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    Technical University of Munich (TUM)

    Biotech — From Science to Business

    Skills you'll gain: Biotechnology, Business Modeling, Commercialization, Entrepreneurship, Business Strategy, Feasibility Studies, Business Valuation, Market Opportunities, Innovation, Intellectual Property, Product Development, Team Building, Regulatory Requirements

    4.6
    Rating, 4.6 out of 5 stars
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    11 reviews

    Intermediate · Course · 1 - 3 Months

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    C

    Coursera

    AI in Supply Chain Forecasting and Risk Management

    Skills you'll gain: Supply Chain Management, Supply Chain Planning, Inventory Management System, Supply Chain Systems, Forecasting, Customer Demand Planning, AI Enablement, Supplier Management, Risk Mitigation, Transportation, Supply Chain, and Logistics, Automation, Risk Management, Operational Efficiency

    4.4
    Rating, 4.4 out of 5 stars
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    14 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Fundamentals of Internal Business Communications

    Skills you'll gain: Internal Communications, Stakeholder Engagement, Communication Strategies, Stakeholder Communications, Corporate Communications, Communication, Verbal Communication Skills, Drive Engagement, Strategic Communication, Business Communication, Target Audience, Active Listening, Employee Engagement, Business Writing, Leadership

    4.4
    Rating, 4.4 out of 5 stars
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    38 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    U

    University of Virginia

    Design Thinking: Discovery Tools

    Skills you'll gain: Design Thinking, Stakeholder Analysis, Human Centered Design, User Experience, Persona Development, Process Mapping, Value Engineering, User Research, Customer experience improvement, Qualitative Research, Customer Insights, Strategic Thinking, Innovation, Interviewing Skills

    4.7
    Rating, 4.7 out of 5 stars
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    39 reviews

    Beginner · Course · 1 - 3 Months

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    Microsoft

    Agile and Hybrid Approaches in a Project Environment

    Skills you'll gain: Agile Methodology, Agile Project Management, Project Management Life Cycle, Kanban Principles, Project Management Institute (PMI) Methodology, Project Management, Sprint Planning, Performance Measurement, Lean Methodologies, Continuous Improvement Process, Risk Management, Team Management

    4.6
    Rating, 4.6 out of 5 stars
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    39 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    M

    Microsoft

    Preparing for the AZ-900 Microsoft Azure Fundamentals Exam

    Skills you'll gain: Microsoft Azure, Cloud Services, Cloud Platforms, Cloud Computing, Cloud Storage, Cloud Security, Network Security, Identity and Access Management, Virtual Networking

    5
    Rating, 5 out of 5 stars
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    37 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    A

    Arizona State University

    Curiosity: A Necessary Ingredient for Successful Innovation

    Skills you'll gain: Curiosity, Design Thinking, Innovation, Customer Analysis, Creative Thinking, Target Audience, Customer Insights, Market Research, Entrepreneurship, Problem Solving, Communication

    4.8
    Rating, 4.8 out of 5 stars
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    12 reviews

    Beginner · Course · 1 - 3 Months

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In summary, here are 10 of our most popular customer success courses

  • Value Investing Strategies : Starweaver
  • Representante de desarrollo de ventas de Salesforce: Salesforce
  • Generative AI for HR Professionals: Vanderbilt University
  • Marketing Strategy Capstone Project: IE Business School
  • Copilot for Sales: Microsoft
  • Biotech — From Science to Business: Technical University of Munich (TUM)
  • AI in Supply Chain Forecasting and Risk Management: Coursera
  • Fundamentals of Internal Business Communications : Coursera
  • Design Thinking: Discovery Tools: University of Virginia
  • Agile and Hybrid Approaches in a Project Environment: Microsoft

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