Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Google Cloud
Skills you'll gain: Product Support, Help Desk Support, Technical Support, Google Cloud Platform, Service Level, Service Management, Cloud Services, Issue Tracking, Problem Management, Technical Communication, Personally Identifiable Information, Information Privacy
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, Automation, No-Code Development, Prompt Engineering, MLOps (Machine Learning Operations), Process Optimization, System Monitoring, Performance Analysis, Performance Management
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Parent Communication, Advocacy, Family Support, Patient Education And Counseling, Patient Advocacy, Oncology, Special Education, Working With Children, Education and Training
Intermediate · Course · 1 - 3 Months

University of Geneva
Skills you'll gain: Health Policy, Health Disparities, Health Equity, Healthcare Ethics, Public Health, Health Care, Research, Health Systems, Research Methodologies, Social Determinants Of Health, Community Health, Epidemiology, Cultural Responsiveness, Cultural Sensitivity, Data Collection
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Technical Documentation, User Accounts, Business
Beginner · Guided Project · Less Than 2 Hours

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Management Reporting
Beginner · Professional Certificate · 3 - 6 Months

Illinois Tech
Skills you'll gain: Microsoft Excel, Spreadsheet Software, Excel Formulas, Dashboard, Data Entry, Business Reporting, Data Cleansing, Data Visualization, Data Management, Analytics, Data Validation
Build toward a degree
Beginner · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Experimentation, Physics, Engineering, Scientific, and Technical Instruments, Materials science, Laboratory Equipment, General Science and Research, Physical Science, Research
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Data Presentation, Technical Communication, Statistical Reporting, Data Storytelling, Data Science, Data Analysis, Data Visualization, Data Ethics, Data-Driven Decision-Making, Exploratory Data Analysis, Applied Mathematics, Statistics, Computer Science
Build toward a degree
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Sustainable Development, Geographic Information Systems, Geospatial Mapping, Sustainability Reporting, Spatial Data Analysis, Sustainable Business, Spatial Analysis, Data Storytelling, Environmental Monitoring, Data Visualization, Stakeholder Engagement, Trend Analysis, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Organizational Leadership, Organizational Change, Corporate Sustainability, Business Transformation, Sustainable Development, Performance Measurement, Waste Minimization, Business Modeling, Innovation, Product Lifecycle Management, Resource Management, Environmental Social And Corporate Governance (ESG), Key Performance Indicators (KPIs), Packaging and Labeling, Case Studies
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: AWS Kinesis, AWS SageMaker, Machine Learning Algorithms, Data Collection, Amazon Redshift, MLOps (Machine Learning Operations), Image Analysis, Reinforcement Learning, Amazon Web Services, Scalability, Forecasting, Feature Engineering, Algorithms, Machine Learning, Technical Design, Data Analysis, Real Time Data, Predictive Modeling, Applied Machine Learning, Data Modeling
Beginner · Specialization · 1 - 3 Months